Aftermarket Repairs Manager

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Company Description

John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.

We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.

John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.

Job Description

We have a fantastic opportunity for an Aftermarket Repair Manager to join the team reporting to the Director, Gas Compression Super hubs. We're seeking a dynamic leader to spearhead the creation of our Refurbishment Team. In this pivotal role, you'll optimise and standardise processes to re-engineer aftermarket Dry Gas Seals across all service facilities. You'll not only manage a seamless transition across the UK but also expand this streamlined approach globally. By collaborating with cross-functional teams, you'll ensure our processes comply with legal and IP standards while driving results that exceed customer expectations.

This role is based from our headquarters within Slough working Monday to Friday normal office hours.

John Crane is an equal opportunity employer. We celebrate diversity and are committed to crafting an inclusive environment for all employees.

Duties & Responsibilities (not limited to)

• Develop and document a standard flow with all associated SOP to manage this process.
• Continue to develop a database of information required complying with legal and IP requirements.
• Work with Engineering, Commercial and Operational leads to deliver on time results to the customer.
• Provide leadership and direction to the team.
• Act as the liaison to the leadership team including Portfolio Director to inform progress, opportunities and roadblocks (including potential solutions).
• End to end execution of competitive timelines for customer product repair.
• Identification and removal (and escalation as a last resort) of blockers to the team.

Qualifications

• Extensive experience within Dry Gas Seal product knowledge
• Previous experience within management/ project management
• Effective written and oral communication skills
• Able to take accountability and ownership

Additional Information

With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity.

Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network.

Join us for a great career with competitive compensation and benefits, while helping engineer a better future.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website (Careers - Smiths Group plc)