AFH Proposition Manager
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At Costa Coffee, we're on a mission to reimagine coffee experiences across the globe. From bustling cities to local communities, we're creating meaningful coffee moments, powered by innovation and driven by purpose.
As a proud part of the Coca-Cola system and working hand in hand with our pioneering partners, we're in over 50 countries and counting. Whether it's served in-store, from a machine, at home, or on the go, every cup is thoughtfully crafted by our passionate teams who put heart into every moment.
Our teams truly make a difference. Whether it's pioneering new tech for the perfect pour, launching award-winning campaigns, developing exciting new menu items, or supporting our people to grow - together, we stir up success.
As an AFH Proposition Manager, you'll define, lead, and launch end-to-end coffee propositions that give Costa a competitive edge across EMENA's Away From Home (AFH) channels.
With inspiring experiences, development programmes, and our apprenticeship scheme, your career can grow far beyond the day-to-day.
What you'll do
Being an AFH Proposition Manager is about so much more than bringing our coffee to the world. It's your chance to stir up real success - which means you'll be:
- Defining and owning the vision, strategy, and roadmap for winning AFH propositions across product, marketing, tech, and commercial.
- Leading cross-functional teams to build holistic propositions from concept through to in-market execution.
- Collaborating with market teams to tailor solutions based on regional customer and consumer insights.
- Working closely with finance, legal, and operations to model compelling commercial outcomes and ensure scalability.
- Providing strategic guidance and creating documentation to support successful roll-out, trials, and long-term value creation.
Who you are
It's your unique ingredients we're interested in:
- A strategic thinker with experience in proposition development, commercial planning or programme management in a global or multi-market business.
- A natural influencer who can align senior stakeholders and energise cross-functional teams.
- Commercially savvy with the ability to interrogate assumptions and build robust business cases.
- Experienced in hospitality, retail, wholesale or foodservice-ideally in a product- or innovation-led environment.
- A clear communicator, able to articulate strategy, progress, and issues in a compelling and accessible way.
So, why Costa?
We didn't become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression, and integrity-with some brilliant perks to sweeten the deal. We work in a hybrid environment, giving us the flexibility to balance life while still spending meaningful time together and building strong connections:
- Own a piece of Costa's success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP).
- An annual discretionary bonus scheme, based on business results and individual contribution.
- A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%.
- The Costa Financial Support Fund, supporting team members facing unexpected financial pressure.
- 50% discount in all Costa-owned stores, and 25% off in other participating stores.
- Private medical cover thanks to our Private Healthcare scheme.
- And that's not all. Explore even more of our perks here: https://bit.ly/costaperks
We believe in living life with heart - and that starts with our people. By showing up as our authentic selves, we create a culture where everyone belongs. We celebrate diversity in all its forms and are committed to building an equitable and inclusive environment-one that embraces the unique blend of experiences, identities, and perspectives each person brings.
Grounded in our core values-Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players-we strive to make a meaningful impact in everything we do. From empowering communities through the Costa Foundation to supporting local initiatives, we're committed to changing lives in coffee-growing regions and right here at home.