Administrator CDH

About the role

At a glance

Role Title: Administration CDH 

Position: This position is a permanent role

Hours of Work: Full Time & Part-time Hours, 37.5 or 22.5 Hours per week. Working Monday to Friday earliest starts 06:00 to the latest finishing time 22:00. 

There is no weekend or Bank Holiday work required for this position.

Location: Lister Street (CDH)

Salary: The starting rate for this position is £23,000.00, Annual

About the role

As our Administrator, you will work closely with a collaborative team of ten to ensure a seamless Customer Delivery Hub operation and high-quality administrative support for our internal and external stakeholders. You will resolve Stakeholder queries efficiently and effectively by utilising our CDH systems and communication channels.   

Your key responsibilities when supporting our Customer Delivery hub will be:

• Coordinate purchase orders for your distribution site, with a keen understanding of financial budgets, raising orders and receipting.

• Monitoring stock levels of sundry items.

• Coordinating orders and allocating Business dress to current and new Partners on site.

• Understanding and adhering to the General Data Protection Regulation (GDPR).

• Promoting and adhering to all Legal, Health & Safety and Site Operating procedures.

• Assisting the management team to ensure operational tasks are completed in an accurate and timely manner. This may include note-taking for formal meetings or inputting distribution third party's hours into our HR system.

Why join our Customer Delivery Hub as an Administrator? 

By supporting your site’s administrative operation to run smoothly and in line with our policy and procedures, you will deliver the best service to our customers. You will gain comprehensive stakeholder skills management through interacting with our onsite partners, Customer Delivery resolutions team, management team, suppliers and other third parties daily. We will value and encourage your professional development. Working as our CDH Administrator means you will have the opportunity to develop and learn new skills within our supply chain network. You will work closely with our transport admin operation with the potential to gain knowledge about transport compliance.   

Essential skills you will need

• Experience working in an administrative role.

• Basic knowledge of IT systems and Google suites programs such as Excel

• Great Interpersonal interpersonal communication skills

• Effective organisation and planning skills

Desirable:

• Previous experience working with mobile workers (e.g. Drivers)

Benefits of the Partnership and the Role

• Full - time working holiday entitlement 22days holiday, plus public and bank holidays (this is prorated for part-time hours).

• Established work-life balance, including a focus on well-being and flexible working and our equal parenthood leave Policy

• Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not

• You’ll get a Partnership discount in-store and online once you complete your Earning Membership period. That’s 25% off in John Lewis (12% off electrical products, some exclusions apply) and 20% in Waitrose (some exclusions apply) You’ll also be able to nominate someone you live with to share your discount.

• We’re proud of our exclusive hotels based in some of Britain’s most stunning areas and once you’ve been with us for three months, you’re welcome to explore them

• Free onsite Parking

• Opportunity for overtime on Saturdays at Lister Street CDH

To learn more about our extensive range of exciting benefits that you could enjoy when you join us, visit - https://www.jlpjobs.com/about/benefits/

Next Steps 

The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process").

Following the application of the next steps in this series and upon review of your application, candidates may be invited to a one-on-one in-person interview.

We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.

You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. 

About The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting. If required, you’ll find out more about vetting throughout the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.