Administration Manager

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Company Description

Henshaws is a northern charity supporting people living with sight loss and a range of other disabilities to go beyond expectations. We believe that, wherever they are, everyone has the right to an independent and fulfilling life. Our support, advice and training enables people and their families build skills, develop confidence, help each other and look forward to a more positive future.

Position

We are seeking an Administration Manager to lead and manage administrative support services including Reception in a specialist College environment.

The educational arena has a high reliance on efficient, high quality administrative support. The post-holder will oversee staff supporting college-wide functions & Reception.

The post-holder will also provide supportto the College Principal and CSMT whose roles can be demanding, high profile and complex. The post-holder will need to be solution focused and gain a good understanding of the college operations.

A significant amount of time is desk based, and the post holder must have excellent IT and communication skills and be able to work flexibly to meet the needs of the College staff and the students we serve.

The post holder will be responsible for co-ordinating transport operations within the wider college, organising the internal transport diary each day.

The role will include line management of the Admin team, reception and drivers.

Key responsibilities

• Provide comprehensive confidential assistance to the College through delegation to members of the team. Including diary management, administrative support, planning, and implementation to help college run smoothly.
• To present an effective interface between the College and external contacts and to deal with queries and correspondence.
• Manage work distribution to the administrative team and receptionists to ensure administrative support is provided to the College and, in some instances, the wider Charity services.
• Recruit and appoint administrative staff and be responsible for their deployment. Hold regular one to ones, team meeting and appraisals.
• Alongside the team, oversee management and co-ordination of all training events and implement a college training calendar; liaising with managers, external facilitators, producing training reports for SLT/Governors and maintaining training records.
• Manage an effective front of house reception and telephony service to meet the needs of the College.
• Organise and map numerous College and external stakeholder meetings
• Minute-taking for various meetings including internal and external stakeholders.
• Clerk to Governor sub-committee's including compiling agendas and reports, taking and publishing minutes adhering to the legal requirement/timeframe that job entails.
• Manage the internal transport team and ensure the college is being highly effective in their use of transport and accommodating all students by effectively overseeing and organising the daily transport schedule.
• Project/Events Management; to lead on the organisation of the annual College Events Calendar and liaise with catering/marketing/fundraising relating to high profile events.

Hours: 35 hours per week

Salary: £14.14 per hour/ £25,734.80 per annum

Weeks per year: 52

Holiday: 5 weeks plus 10 days bank holiday

Closing Date: 13th October 2024 - 12 Noon

For more information please see the job description and personal specification

Requirements

Have experience of providing solution focused PA support in a busy environment. Be able to prioritise own work, support the College and team members in meeting deadlinesand juggling often conflicting priorities.

Experience of line management and team organisation

Have or be prepared to develop extensive knowledge and understanding of relevant legislation and guidelines including educational, care and financial.

Able to work under pressure and be sufficiently flexible so that priorities are met and exceeded. Remain calm and positive under pressure.

Other information

Henshaws Society for Blind People aims to employ a diverse workforce and is committed to equality of employment and welcomes applications from all sectors of the community.

Henshaws is committed to safeguarding and promoting the welfare of young people and vulnerable adults. It is a criminal offence for people barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group e.g. vulnerable adults, children or both. An Enhanced DBS with barring and reference checks will be sought from the successful candidate.

Henshaws reserves the right to check social media accounts of all successful applicants. For more information, please contact the HR department on 01423 814510.

Registered Charity No: 221888

Attachments
EDTRAIN Admin Manager JD Sep 24 V2.docx