Administration & Failsafe Manager

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Job summary

Diabetic Eye Screening Administration & Failsafe Manager

Family & Women's Health Group

Band: 5

Hours per Week: Full Time (37.5 hours),

Base: Hull Royal Infirmary, HULL

An exciting opportunity has arisen for an enthusiastic, flexible and motivated person to join the Humber Diabetic Eye Screening Programme as an Administration & Failsafe Manager. The successful applicant will work with the Diabetic Eye Screening team supervising a team of administrative and failsafe staff undertaking appraisals, supervision, training and development of staff.

The Administration and Failsafe Manager will be accountable for the delivery of the service specification and provide senior and expert knowledge to manage the administrative and failsafe processes attached to patient pathways within the Humber Diabetic Eye Screening Programme.

Main duties of the job

Overseeing service administration and failsafe to ensure compliance with national guidance, quality assurance standards and the local operating procedures. To assist the failsafe and administration team in the operational running of the service. Attention to detail is vital and the ability to follow strict information governance procedures.

Monitor the performance of the administration and failsafe teams, supporting the development of team members against agreed objectives.

The Administration and Failsafe Manager is accountable for the management and welfare of the administration and failsafe team and for integrating the service administration and failsafe into a single resilient function to the highest quality.You will need to be able to confidently and competently work under pressure dealing with a large workload in a busy office. An excellent telephone manner is required as you will be the point of contact for patients. The role also requires occasional face to face contact with patients.

The post holder would be required to work towards and complete an Administration Qualification in Diabetic Eye Screening within 6 months of appointment to post.The Trust is undergoing service transformations and review, therefore there may be a requirement in future for weekend work. Applicants must be able to demonstrate excellent interpersonal, communication and team working skills, together with an ability to prioritise workload and work flexibly under pressure to achieve deadlines.

About us

Hull University Teaching Hospitals NHS Trust strongly encourages new starters to have the Covid-19 vaccine. However, it is not a mandatory requirement to work for us.

HUTH has two main sites: Hull Royal Infirmary and Castle Hill Hospital with an annual budget of approximately £500 million. The Trust employs around 11,000 staff and serves an extended population of 1.25 million, delivering a number of outpatient services from locations across the area.

The Trust's secondary care service portfolio is comprehensive, covering the major medical and surgical specialties, routine and specialist diagnostic services and other clinical support services. These services are provided primarily to a catchment population of approximately 600,000 in the Hull and East Riding of Yorkshire area.

HUTH provides specialist and tertiary services to a population of 1.25 million extending from Scarborough in North Yorkshire to Grimsby and Scunthorpe in North East and North Lincolnshire respectively.

Job description

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Job description
Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Person Specification

Qualifications

Essential

• Degree-level qualification or equivalent managerial qualification or experience
• GCSE level grades A-C in Maths and English Language or equivalent

Desirable

• BARS Administration Qualification

Experience

Essential

• Experience of managing the administration department in an NHS organisation
• Experience of managing high volumes of work and delivering tight deadlines
• High level of administrative organisational experience, including the setting up and maintenance of processes and systems, preferably within a screening programme
• Experience of managing staff, including organising and delegating workloads, recruiting, training
• Experience of managing patient administrative systems, and developing and implementing new processes

Desirable

• Previous experience of working within a Diabetic Eye Screening Programme
• Experience using Lorenzo and Medisoft electronic patient record system

communication and Interpersonal skills

Essential

• Ability to prioritise team workload
• Ability to work to tight deadlines without supervision and on own initiative
• Able to work independently adopting a proactive approach to solving administrative and personnel issues
• Confident to deal with implementing changes to practice within area of responsibility

Person Specification
Qualifications

Essential

• Degree-level qualification or equivalent managerial qualification or experience
• GCSE level grades A-C in Maths and English Language or equivalent

Desirable

• BARS Administration Qualification

Experience

Essential

• Experience of managing the administration department in an NHS organisation
• Experience of managing high volumes of work and delivering tight deadlines
• High level of administrative organisational experience, including the setting up and maintenance of processes and systems, preferably within a screening programme
• Experience of managing staff, including organising and delegating workloads, recruiting, training
• Experience of managing patient administrative systems, and developing and implementing new processes

Desirable

• Previous experience of working within a Diabetic Eye Screening Programme
• Experience using Lorenzo and Medisoft electronic patient record system

communication and Interpersonal skills

Essential

• Ability to prioritise team workload
• Ability to work to tight deadlines without supervision and on own initiative
• Able to work independently adopting a proactive approach to solving administrative and personnel issues
• Confident to deal with implementing changes to practice within area of responsibility

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust
Address

Hull Royal Infirmary

Anlaby Road

Hull

HU3 2JZ

Employer's website