Administration Assistant Manager

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Job Description

• Suffolk County Council - Endeavour House, Ipswich, Suffolk IP1 2BX / Hybrid
• £26,421 per annum (pro rata for part time)
• 37 hours per week, Flexible working options available
• Permanent

We're focused on making a meaningful difference in SEND (Special Educational Needs and Disabilities) across Suffolk. How? By listening to our people learning from what they say and creating a culture of mutual respect, where everyone works together to achieve great things. As an Administration Assistant Manager (Business Support) in the SEND Team you'll be as keen to collaborate and build a bright future as we are. So, to make a positive impact, connect with us and connect with a fantastic career.

Reimagine the possibilities.

Suffolk County Council has pledged its commitment to improve services for Children and Young People with SEND (Special Educational Needs and Disabilities) and features in the Suffolk corporate strategy as a key priority for Suffolk major programmes. For more information, please visit our plans.

Your role and responsibilities

This is a new post so the role will develop and change.

You will:

• provide a high level of support to the SEND Administration Manager (Business Support) ensuring the smooth running of all required duties.
• manage a multiple number of requirements by prioritising and maintaining communication with BSM and other colleagues
• be given tasks at short notice and need to be willing to rework current priorities.
• learn aspects of other colleagues roles in order to cover in periods of absence which will strengthen team resilience
• be comfortable with challenging processes that aren't working and look at suitable solutions.

You will need

• To have a very flexible approach to changing responsibilities and an evolving role/Service
• To be resilient in recognising there may be challenges ahead and excited to face them
• You may not meet all of the requirements but a willingness to learn and grow is valued, even if you don't have all the technical expertise yet. If you have a positive attitudes towards change and learning you might just be the perfect person for our new team.

You can view a full list of requirements in the Job and Person Profile (docx). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

The team

You will be joining to support and develop the business support team, this will bring an opportunity for you to shine and create a positive working environment for all involved.

We hope this team will share opportunities for growth, camaraderie, and make an impact on the wider SEND service.

Empowering Everyone

We're big believers in potential, possibility and the power of different ideas. We're always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report (suffolkjobsdirect.org)

For more information

Please contact Sophie Cooke for a casual conversation. You can reach them by emailing sophie.cooke@suffolk.gov.uk or calling 01473 265567.

How to apply

Step 1 - Read the Job and Person Profile (docx)

Step 2 - Click 'Apply Now' to start your online application.

Step 3 - Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use the Supporting Statement template (docx).

1. Describe a situation where you had to prioritise and manage the workloads of a team to meet deadlines. How did you approach this, and what was the outcome?
2. Give an example of when you had to provide training or induction to team members. How did you ensure that the training was effective and that the team members understood and followed the necessary policies and procedures?
3. Provide an instance where you had to contribute to the development or implementation of new processes or procedures within your team or organisation. What was your role, and how did you ensure successful adoption?

Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format. If you would like an adjustment to this process due to a disability, please contact us at 03456 014412 or recruitment@suffolk.gov.uk

Closing date: 11.30pm, 27 May 2024

Promoted as JOTW (Job of the Week) on Suffolk Jobs Direct.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid

About Us

As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We're driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.

In return, you'll enjoy:

• up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
• membership of a competitive Local Government Pension Scheme (LGPS)
• travel, lifestyle, health and wellbeing benefits
• performance-related annual pay progression, in addition to an annual cost-of-living pay increase
• training and encouragement to expand your knowledge
• a variety of career development opportunities across our organisation
• diverse and active staff networks
• flexible working options, with the right to request flexible working from your first day
• plus more!

If you would like to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).