Administration and Failsafe Manager
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Detailed job description and main responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Should we receive a high volume of applications the advert may be closed earlier than stated.
Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position.
We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.
Person specification
Education/ Qualifications
Essential criteria
- Degree-level qualification or equivalent managerial qualification or experience
- GCSE level grades A-C in Maths and English Language or equivalent
Desirable criteria
- Administration Certificate in Diabetic Eye Screening or working towards
Knowledge, Training & Experience
Essential criteria
- Experience of managing the administration department in an NHS organisation
- Knowledge of diabetes and diabetic retinopathy, including the relevance of the National Service Framework for Diabetes for retinal screening
- Knowledge of the National Diabetic Eye Screening Programme service objectives and quality assurance standards
- Experience of managing high volumes of work and delivering tight deadlines
- High level of administrative organisational experience, including the setting up and maintenance of processes and systems, preferably within a screening programme
- Experience of managing patient administrative systems, and developing and implementing new processes
- Experience of managing staff, including organising and delegating workloads, recruiting, training
- Able to demonstrate use of software and systems to manage data, analyse data and produce information
- Team working
- Good organisational skills
- Ability to prioritise team workload
- Able to work independently adopting a proactive approach to solving administrative and personnel issues
Desirable criteria
- Previous experience of working within a Diabetic Eye Screening Programme
- Experience of Optomize and Retinal Screening systems
- Experience using Lorenzo and Medisoft electronic patient record system
- Knowledge of diabetic retinopathy screening pathway
- Knowledge of HES Eye Service pathways
Knowledge, Training & Experience
Essential criteria
- Able to maintain high levels of concentration and accuracy
- Able to think logically and laterally to analyse information systems and identify alternative ways of managing patient bookings to meet national and local targets
- Ability to analyse data and generate reports (e.g. use of excel spreadsheets)
- Confident to deal with implementing changes to practice within area of responsibility
- Confident communicator with senior managerial and clinical staff to ensure their participation in changes and developments
- Ability to communicate effectively with staff and patients
Special Attributes and other
Essential criteria
- Ability to work flexibly to meet the needs of the service
- Good attendance record
- Evidence of continued professional development
- Flexible approach to hours and conditions
- Committed to further training.
- Willing to perform all mandatory training as per national requirements
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
- Job Description and Person Specification (PDF, 331.7KB)