Admin Manager

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We are actively promoting flexible working options, helping you to manage a work / life balance

Job overview

We are actively promoting flexible working options, helping you to manage a work / life balance.

An exciting opportunity has arisen at St Lukes Treatment Centre for an Admin Manager.

In addition to having effective interpersonal skills, you will be adept at both working as part of a team and able to act on your own initiative. You will also be an effective communicator with excellent organisational skills. You will line manage a designated staff group on site and work closely with both Operational and Clinical Teams to provide an excellent service.

You will become part of a talented, passionate team of people, and will enjoy one of the most competitive and flexible benefits packages offered by any employer in the UK. On top of your basic salary, you will receive at least 27 days' holiday each year, plus a range of other benefits including occupational health and counselling services.

As an Admin Manager it will be your responsibility to ensure that your behaviour and values reflect those of UHL.

The post holder will need to be flexible as they may be required to undertake cross site working to meet the needs of the service.

At present hours are worked over a 5 day working week. Normal working hours for the department are between 8am and 5pm; however, flexibility will be required to work between the hours of 7.30 am to 7.00pm on certain days

Main duties of the job

• Ensure policies / procedures are in place
• Line management of operational staff
• Day to day trouble shooting and solution finding
• Integrated with wider Community operational and admin team
• Work closely with both Clinical and Operational teams on a daily basis and future planning to provide a safe and efficient service

Working for our organisation

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:

• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacanc...

Detailed job description and main responsibilities

To line manage designated administration staff within the agreed site/s. Facilitate the continuous provision of high quality administrative support to medical/healthcare professionals, service users and UHL in the Community Management.

Work closely with the Service Manager in providing leadership, direction and support to administrative staff, whilst developing effective working relationships, efficient practices and a motivated workforce.

Support the Service Manager in the management of outpatient waiting lists in compliance with local, regional and national targets, policies and initiatives

Please see job description attached for more detail and information.

Person specification

Training & Qualifications

Essential criteria

• Educated to A level standard or equivalent
• Management qualification or equivalent demonstrated by current working experience

Desirable criteria

• CLAIT (or similar qualification)

Experience

Essential criteria

• Minimum of two years' experience of working with clinicians and multi-disciplinary teams
• Experience of managing waiting time targets
• Direct line management of non-clinical staff

Desirable criteria

• Experience of budgetary management

Communication & Relationship skills

Essential criteria

• Effective communication and negotiation skills
• Ability to motivate and enthuse otherssssssssss
• Self motivated and able to act on own initiative

Desirable criteria

• Ability to deal with concerns/complaints effectively

Analytical and Judgement skills

Essential criteria

• Ability to work without close supervision
• Ability to analyse and interpret data
• Ability to prioritise conflicting demands on resources to deliver challenging targets and meet deadlines

Desirable criteria

• Statistical skills

Planning and Organisational skills

Essential criteria

• Ability to prioritise workloads and schedules

Flexibility

Essential criteria

• Ability to be flexible to work between the hours of 7.30am and 9.00pm over a 5-6 day rota which may progress to 7 days and to cover across localities
• Car Owner/driver
• Ability to work across all Alliance sites

Additional Information

Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the publishing closing date if we receive a sufficient number of completed application forms.

Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.

UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.

UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.

Disclosure and Barring Service Check

Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check.

The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period commencing on your first month's payment.

The current price of a check is £38 for an enhanced and £18 for a standard check.

COVID 19 Risk Assessment

Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer.

The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients and visitors.

If it is identified that you are within a vulnerable category, we will endeavor to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager.

Covid Vaccination Status

Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.

University Hospitals of Leicester NHS Trust holds the principles of equality, diversity and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve. We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meets the needs of our diverse communities.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• JD Admin Manager (PDF, 497.2KB)
• Person Specification (PDF, 584.5KB)
• Understanding your right to work in the UK (PDF, 1.1MB)
• Employee Benefits (PDF, 578.5KB)