Accounts Manager
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About Us:
We are a thriving, family-owned commercial cleaning business dedicated to delivering exceptional service across Yorkshire. We pride ourselves on our strong client relationships, reliable service, and a supportive team environment. We are looking for a highly motivated and experienced Account Manager to join our growing business.
The Role:
As an Account Manager, you will be a pivotal part of our operations, overseeing a portfolio of commercial cleaning accounts across Yorkshire. This is a hands-on leadership role that requires someone with a strong work ethic, who is highly organised, and possesses excellent client management skills.
Key Responsibilities:
- Manage and maintain strong relationships with existing commercial cleaning clients.
- Act as the primary point of contact for client queries and effectively resolve any issues that arise.
- Oversee the recruitment and training of cleaning staff for your accounts.
- Conduct regular audits of cleaning accounts to ensure high standards are consistently met.
- Lead by example, demonstrating a willingness to assist with cleaning duties when required to support the team.
- Collaborate with the sales team to identify and secure new client opportunities, with potential for performance-based bonuses.
Who We Are Looking For:
- Proven Industry Experience: You must have demonstrable experience within the commercial cleaning industry.
- Exceptional Work Ethic: A dedicated and committed individual who takes pride in their work.
- Honest and Reliable: A trustworthy and dependable professional our clients and team can count on.
- Client-Focused: Excellent interpersonal skills with a strong ability to build rapport and manage client expectations.
- Problem Solver: Adept at identifying issues and implementing effective solutions promptly.
- Highly Organised: Superb organisational and time management skills to handle multiple accounts efficiently.
- A True Leader: Someone who can inspire and motivate a team, and is not afraid to get stuck in when needed.
What We Offer:
- A salary of £32,000 and bonus potential. You will also be paid for monthly audits of client sites.
- The opportunity to join a supportive and growing family-owned business.
- Significant potential for career growth and development for the right individual.
- A challenging yet rewarding role where your contributions are valued.
If you are a proactive and dedicated professional with a passion for delivering excellence in the commercial cleaning industry, we encourage you to apply. We look forward to welcoming a new leader to our team!