Account Technician, Marine & Aviation - Global Business Operations (GBO)

We are looking for an Account Technician, based in London.

Your Team

At Allianz Commercial our account technicians support the business by capturing and processing policy information, from submissions through to billing and collection. We pride ourselves on delivering excellent customer service and operational effectiveness for our clients.

The Impact You Will Have

Based in London and reporting to the Team Leader, Operations (GBO), your primary responsibility will be to provide an efficient administrative and processing service to Underwriting, Accounts, Claims, Credit Control and our Brokers/Clients for our Marine and/or Aviation Lines of Business. Your responsibilities include reviewing and interpreting source underwriting materials to ensure all information is complete including broker presentation, slips, underwriting fi les and accounts.

Some of your specific responsibilities could include:

• Be responsible for accounts of low, medium and high complexity.

• Coordinate with Underwriting to address questions and issues regarding cover and wording. Authorisation in line with assigned limits

• Use relevant information to accurately and efficiently populate IT system(s) with new and renewed business. Prepare regular reports.

• Invoice customers and produce all relevant documentation, e.g., policies, certificates, endorsements to the Broker (or Client)/ Co-Insurers in a timely and accurate manner.

• Develop effective working relationships with internal and external customers, including Underwriting, Accounts / Credit Control, Reinsurance Accounts and Brokers, attending relevant meetings, as required.

• Monitor maintenance and follow-up of all accounts, according to the respective level of responsibility and escalate any issues as required.

• Carry out risk checks according to the compliance procedure.

What You'll Bring to the Role

• You have a good understanding of relevant products, wordings, terms and conditions and the policy administration life cycle.

• Ideally you have a first experience of policy administration in the insurance sector, and an interest in Marine/Aviation insurance.

• You have 1 - 2 years' administrative experience in a corporate environment.

• Good knowledge of Microsoft Office applications, particularly Excel

• You have started a recognised insurance qualification or are interested in doing so.

• Data-driven and innovation-minded, you can implement new digital ways of working.

• You pay attention to detail.

• You are a proactive team member and are naturally customer-focussed.

• You maintain a professional attitude under every circumstance and work calmly under pressure.

• With good communication skills, you create positive relationships throughout your network.

• A willingness to learn and explore how AI can enhance your role and the broader organization is expected.

80804 | Operations | Professional | Allianz Commercial | Full-Time | Permanent

What's in it for you?

Let's care about everything that makes you, you

We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.

Let's care for your financial wellbeing

We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.

Let's care for your opportunities to progress

From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.

Let's care for life's twists and turns

From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back.

Let's care for our society and our planet

With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.

Care to join us?

Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks. Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises. We also cover unique risks such as offshore wind farms, infrastructure projects and film productions. Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling. Allianz Commercial helps customers to prepare for what's ahead.

Learn more about careers at Allianz Commercial by clicking here.

Learn more about Allianz Commercial by clicking here.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.

People with disabilities:
We want to give all our candidates the best opportunity to succeed. If you need any adjustments to be made during the application and selection process, please email agcsglobalcareers@allianz.com

Recruitment Agencies:
Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly. Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact managers directly. Failure to comply could/may result in the disqualification of the candidates and/or the termination of our contract and/or fees not being paid

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