Account Planner

BRAND: Starcom
Job Function: Client Management
Location: London, United Kingdom
Experience Level: Intermediate
Workplace Type: Hybrid

Company description

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa.

We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025.

Overview

We are hiring an Account Manager to join our Starcom team, partnering with a luxury retailer across a portfolio of iconic fragrance brands. This role sits at the centre of the client relationship, shaping how luxury brands connect with audiences through insight-led, multi-channel campaigns. You'll bring together strategy, execution and collaboration to deliver work that makes a measurable difference. It's a fantastic opportunity to grow your impact within a global agency and a culturally influential category.

Responsibilities

• Lead end-to-end campaign planning, from insight development through to execution and performance learning
• Translate strategic direction into clear, actionable briefs for cross-channel activation teams
• Build strong, trusted relationships with PUIG stakeholders and guide day-to-day client discussions
• Use data and performance insights to optimise campaigns and inform future planning decisions
• Oversee the delivery of multi-channel campaigns, ensuring quality across timelines, budgets and outputs
• Work collaboratively across internal teams to deliver seamless, integrated media plans
• Support team development by coaching a junior team member and contributing to a positive team culture

Qualifications

What are we looking for?

• Experience as an Account Manager or Senior Account Executive within a media or communications environment
• Confidence leading campaign planning conversations and managing stakeholder relationships
• Strong understanding of multi-channel media planning and campaign delivery
• Analytical mindset, with the ability to interpret data and translate insights into action
• Organised and adaptable, comfortable managing multiple priorities simultaneously
• Clear communicator who builds trust and works effectively with a range of stakeholders
• Collaborative approach, with a growth mindset and interest in media, culture or the beauty category

Additional information

Starcom offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You'll also have access to a range of additional initiatives, including:

Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

Publicis Groupe works primarily from the office or our clients' office four days per week.

At Starcom , we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We'll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.

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