Account Manager at Joinfleek.com

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers.
She will pick the best candidates from Jack's network

The next step is to speak to Jack.

Job Title: Account Manager

Company Description:
Joinfleek.com - $50M Series B fashion-tech startup backed by a16z and Y Combinator.

Job Description:
You will own and grow a portfolio of marketplace customers, driving month-on-month growth in retention and wallet share. By managing relationships with resellers and vintage stores, you'll bridge the gap between global supply and demand. This role requires an entrepreneurial mindset to build AI-powered workflows that scale high-quality account management.

Location: London, UK

Why this role is remarkable:

• Join a hyper-growth Series B startup that has already saved 9 million items from landfill and is backed by top-tier VCs like a16z and HV Capital.
• Gain a disproportionate level of responsibility, working directly with founders and advisors from Depop and Shopify to disrupt a $350B industry.
• Enjoy unique perks including a 30-40% performance bonus, equity ownership, and access to a curated collection of vintage fashion in a vibrant Shoreditch office.

What you will do:

• Manage a customer book in the £5-15k monthly spend range, driving 10-20% month-on-month growth through proactive engagement and supplier recommendations.
• Build and implement AI-first workflows and automated tools to scale account management efficiency while maintaining personalized customer relationships.
• Collaborate cross-functionally with product and operations teams to translate customer pain points into platform improvements and win back lapsed accounts.

The ideal candidate:

• Brings 2+ years of commercial or account management experience, preferably in early-stage startups, with a proven track record of hitting revenue targets.
• Possesses an AI-first mindset with recent experience building automated workflows or implementing AI tools to improve operational systems and processes.
• Demonstrates an entrepreneurial spirit, thriving in ambiguous environments and maintaining high energy when solving complex supply chain challenges.

Who are Jack & Jill?
Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.

And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.

Next steps
Step 1. Visit our website.
Step 2. Click 'Talk to Jack'.
Step 3. Talk to Jack so he can understand your experience and ambitions.
Step 4. Jack will make sure Jill (the AI agent working for the company) considers you for this role.
Step 5. If Jill thinks you're a great fit and her client wants to meet you, they will make the introduction.
Step 6. If not, Jack will find you excellent alternatives. All for free.

We never post fake jobs
This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.
Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.
We appreciate this can make them look a bit suspect, but there isn't much we can do about it.

Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.