Account Manager | Digital

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The opportunity

This role is part of our digitally focused client team, where you will work across a variety of accounts, including Samsung, our largest and most integrated partnership.

Samsung embodies our multi-specialist approach, offering unique opportunities to create innovative and impactful work for one of the world's most influential brands.

While Samsung will be your primary focus, you will also support other digital accounts, broadening your expertise across diverse industries.

For Samsung, you will contribute to the Retail division, delivering exceptional training and engagement programs for retail staff and B2B sales teams through our bespoke learning platform.

Our mission is to enhance brand knowledge, inspire loyalty, and drive sales through engaging content and innovative digital solutions. This role is essential to achieving that vision, producing work that excites clients and delivers results

How you'd spend your day

Your Day-to-Day as an Account Manager

You will work as part of a close-knit team of three, reporting to the Group Account Director. This team sits within a wider portfolio group of client leadership and project managers numbering 20, dedicated to delivering outstanding digital solutions for Samsung and other key accounts.

Your primary focus will be managing medium-sized projects and supporting larger digital enhancements and innovation activations across web, app, and mobile. In addition to this, your work will also include campaign development during peak periods, contributing to a variety of impactful and creative projects.

You will be responsible for managing projects end to end, including scoping, planning, and budgetary management, ensuring they are delivered efficiently and to the highest standards. A key part of your role will be driving delivery excellence, championing innovation, and elevating creative execution to exceed client expectations.

Collaboration is at the heart of this role. You will work with internal teams-including Project Management, Creative, Design, UX, Analytics, and Tech-to deliver innovative digital solutions that meet user needs. Enthusiasm, clarity of communication, and a proactive approach are essential to achieving success in this role.

What we're looking for

Are you energetic, dynamic, and inspiring?

• You will be joining a motivated and intelligent team, so a passion for producing exceptional work and driving projects forward with speed and efficiency is essential. You should be curious and eager to learn, keeping up with news that impacts your client's business, competitor brands, and innovative technologies.

Do you excel at building strong relationships?

• You will need to engage effectively with stakeholders across a range of seniority levels, both internally and externally. Your ability to distil complex or technical information into clear and engaging insights will be crucial in inspiring confidence and excitement in clients and colleagues alike.

Are you commercially savvy and detail-oriented?

• Success in this role requires strong organisational skills and a focus on the fundamentals. You will ensure financial processes are managed efficiently and accurately while driving the value of everything we offer to our clients. Being meticulous and organised in your approach will set you apart.