Account Manager - Coventry

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24th January, 2025

Imagine your future with us
At ALS, we encourage you to dream big.

When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive.

Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world's most complex problems for a safer, healthier world.

The Role
ALS Laboratories are looking for an Account Manager. The successful candidate will ideally have a background in Client Services and/or Sales within a technical environment, the testing and analysis market, or an associated industry. They will have previous experience of delivering client excellence.

They will have a strong commercial acumen and be able to work with the Sales Manager, other field-based Account Managers/BDMs and the Client Services team in developing and closing profitable sales opportunities.

Do you have the skills required, if so, please read on!

About the Position
Hours Per Week: 37
Days Per Week: Monday to Friday - office hours - home based, supporting our Coventry facility's UK market
Contract: Full Time and Permanent
Annual Salary: Dependent on experience

The day to day

• Contribute to the company's sales strategy and regional plans, ensuring alignment with organizational goals.
• Manage key accounts to achieve financial targets, retain clients, and build smaller accounts into key accounts.
• Conduct regular client meetings, resolve issues, and foster strong relationships through proactive communication and service delivery.
• Identify new sales opportunities, deliver accurate quotations, and close deals to meet or exceed revenue and KPI targets.
• Engage with stakeholders to identify market opportunities and align services with client needs, maintaining a healthy sales funnel.
• Generate actionable reports, track sales progress, and share market insights to support strategic planning.
• Support sales and marketing initiatives, develop promotional materials, and work cohesively with the sales team to enhance performance.

The Essentials

• Excellent interpersonal, communication, influencing, and negotiating skills.
• Ability to work on your own initiative and manage your time effectively.
• Skilled in using diplomacy, assertiveness, and leadership as appropriate.
• A relevant scientific degree (preferably in chemistry or environmental science) is advantageous.
• Working knowledge of laboratory processes, with previous environmental industry experience being beneficial.
• Computer literate with proficiency in the Windows suite (Word, Excel, PowerPoint, and Outlook).
• Database knowledge is preferred but not essential.

Working at ALS
Our people drive our success at ALS.

We are a diverse and dedicated community united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other.

At ALS, you'll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders.

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work.

Our benefits include:

• Annual Leave commencing at 25 days (rising to 30) plus 8 public holidays (pro rata for part time)
• Ability to Buy annual leave.
• Enhanced Company Sick Pay Scheme
• Salary Progression Scheme based on technical and behavioural competencies.
• 'Celebrating Success' Recognition Awards
• Perkbox membership providing access to discount vouchers and wellness hub.
• Learning/study support
• Group Personal Pension Plan
• Car Parking on-site

Everyone matters
ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

About ALS
ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries, including environment, food and beverage, mining, personal care, pharmaceutical, healthcare and equipment reliability. Using state-of-the-art technologies and innovative methodologies, our dedicated international teams deliver the highest-quality testing services and personalised solutions supported by local expertise. We help our clients leverage the power of data-driven insights for a safer and healthier world.

Eligibility
To be eligible to work at ALS you must be a British Citizen, Permanent Resident or either hold or be able to obtain, a valid working visa.

How to apply
Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.

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