Account Manager

BRAND: Starcom
Job Function: Client Management
Location: London, United Kingdom
Experience Level: Intermediate
Workplace Type: Hybrid

Company description

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa.

We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025.

Overview

We are hiring an Account Manager to join our OneMars team (Mars UK, Gum & Fruity), partnering with some of the world's most recognisable snacking brands. This is a brilliant opportunity to shape impactful campaigns while working across media, data, creativity and commerce. You'll play a key role in delivering connected experiences that drive real business growth. If you're motivated by collaboration and want to create work that stands out, we'd love to hear from you.

Responsibilities

• Build strong, trusted relationships with clients, understanding their goals and shaping account direction
• Lead the delivery of high-quality media campaigns from brief to execution
• Coordinate cross-functional teams (including activation and influencer specialists) to deliver integrated work
• Identify opportunities to enhance campaign performance using data, insights and broader agency capabilities
• Manage timelines and priorities to ensure campaigns are delivered on schedule
• Oversee financial tracking, reporting and overall account health
• Support and develop an Account Executive, providing clear guidance and feedback

Qualifications

• Experience in account management or client servicing within a media agency environment
• Strong communication skills, with the ability to build relationships across teams and clients
• Confidence presenting ideas and translating data into clear, actionable insights
• A collaborative mindset and ability to work effectively across multiple stakeholders
• Good organisational skills, with the ability to manage priorities and deadlines
• A thoughtful, solutions-focused approach to challenges and continuous improvement
• Familiarity with media tools and platforms, with an understanding of campaign performance measurement

Additional information

Starcom offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You'll also have access to a range of additional initiatives, including:

Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

Publicis Groupe works primarily from the office or our clients' office four days per week.

At Starcom , we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We'll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.

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