Account Manager

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Account Manager - Facilities Management

CBRE Global Workplace Solutions

CBRE Global Workplace Solutions, a leading provider of integrated facilities and corporate real estate services, is seeking an experienced Account Manager to oversee hard and soft FM services for a key client at our [LOCATION] site.

About the Role

You will manage the full FM service delivery, ensuring a consistently high-quality, 5-star experience. This includes operational leadership, team management, stakeholder engagement and driving continuous improvement across service lines. The role combines hands-on operational oversight with full managerial and financial responsibility.

Key Responsibilities

Lead day-to-day delivery of hard and soft FM services.

Manage on-site teams and suppliers to meet contractual KPIs.

Maintain strong client relationships through meetings, site visits, and performance reporting.

Full P&L accountability, ensuring profitable contract performance.

Oversee PPM, reactive maintenance, small works, and helpdesk activity.

Ensure robust health & safety standards and compliance.

Identify opportunities for service innovation, contract growth, and re-tender success.

About You

Proven experience in a similar FM management role within a corporate environment.

Strong commercial and financial acumen, including P&L management.

Excellent leadership and communication skills.

Health & Safety qualifications (NEBOSH/IOSH) are desirable.