Account Manager

Role: ACCOUNT MANAGER

Team: Business Development

Package: Pension, Unlimited leave, Flexible working

Location: London based

Salary: From £35,000, plus significant bonus potential

As an Account Manager at Corndel, you will play a key role in deepening relationships with our enterprise clients and driving learner engagement across our award-winning programmes. You will work closely with clients to strategically plan and implement learner cohorts as well as identifying opportunities to introduce wider programme ranges, or new solutions.

About Corndel

Corndel is a multi award-winning UK management and technology training provider dedicated to delivering exceptional learning throughout an employee's career. We partner with some of the UK's largest and most exciting organisations to deliver transformational development programmes that elevate both individual capability and organisational performance.

Our vision is simple: to empower everyone to be their professional best.

As one of the fastest-growing companies in the UK, we offer an entrepreneurial, supportive, and inclusive environment where you'll have autonomy, meaningful work, and opportunities to progress. We are proud of the deep relationships we build with clients and the measurable impact our programmes deliver.

Purpose of the Role

To support and grow client accounts by increasing learner participation across Corndel programmes, ensuring exceptional client service, and enabling successful delivery of new and existing contracts.

Key Responsibilities

Client Account Management & Growth

• Develop strong, trusted relationships with key client stakeholders.
• Support Corndel to maximise learner enrolments
• Work with clients to plan, schedule and implement learner cohorts aligned to their strategic goals.

Project & Cohort Mobilisation

• Support the mobilisation of new accounts and the seamless launch of learner groups.
• Track and report on enrolment, learner activity, and programme performance.

Commercial & Sales Support

• Manage the end-to-end sales process, supported by an Account Director.
• Contribute to tenders and commercial proposals when required.
• Identify and act upon opportunities to grow existing client accounts.

Presentations & Communications

• Create and deliver compelling presentations, via webinars to prospective learners.
• Help organise and manage promotional communications and client-facing materials.

Collaboration & Reporting

• Work closely with internal delivery and operational teams to ensure a high-quality learner experience.
• Contribute to shared team objectives and maintain accurate records and reporting.

About You

You are an enthusiastic self-starter who is passionate about transforming how organisations develop their people. You thrive in collaborative environments, value inclusivity, and build strong, supportive relationships with colleagues and clients alike.

You demonstrate professionalism, integrity and a commitment to excellence. You are adaptable, open to change, and driven to deliver high performance.

Experience & Skills

Essential

• Exceptional relationship management skills.
• Proven experience delivering customer service-ideally in a B2B environment.
• Strong communication and presentation skills.
• High levels of organisation and attention to detail.
• Excellent written skills.
• Strong Microsoft Office capability.
• Motivation to perform within a commercial, sales-oriented environment.
• Ability to work constructively as part of a team toward shared goals.

Desirable

• Experience or understanding of apprenticeships or funded training.
• Familiarity with enterprise client environments or account growth cycles.

Why join Corndel?

• We're committed to having a fully inclusive, welcoming and safe culture and always striving to improve.

• We provide an environment that is truly flexible and supportive, somewhere you will have autonomy over your role.

• We're a leader in our field, with quality and excellence at the heart of what we do.

As part of our commitment to create an inclusive workplace where all colleagues can be their true selves, excel in their roles and progress in their careers, we recognise the importance of embracing the diversity in the working population and making Corndel a fully accessible employer.

As Corndel is a Disability Confident Employer, we make sure that a fair and proportionate number of disabled applicants who meet the minimum criteria for a job will be offered an interview. If you would like to be considered under this scheme, when submitting your application, please select the appropriate option to let us know that you have a disability. Please note this does not mean that all disabled people are entitled to an interview, in some recruitment situations such as peak times, we might need to limit the overall numbers of interviews we offer.

If you have a disability that might affect any stage of the recruitment process, please let us know about any help or reasonable adjustments you need before any interview or assessment. We'll work with you to make sure any appropriate support is in place and make the application process a more positive experience.

Corndel is committed to safeguarding and safer recruitment practices, and will undertake pre-employment checks on the successful candidate, including DBS Disclosure.

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