Account Manager
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Job Introduction
Account Manager
Up to £70,000 | 40 Hours per Week | Nr Marylebone Station
We are seeking a high-performing Account Manager to lead a multi-outlet hospitality operation within a major professional services HQ near Marylebone Station. This is an exciting opportunity to build and shape a best-in-class offering from the ground up, working in a modern, client-facing environment with premium service expectations.
About the Role:
Hands-on leadership role overseeing a complex site that includes:
A busy café operation serving 1,200+ coffees daily
A high-volume restaurant serving breakfast/lunch at 600+ covers daily
Meeting room hospitality with VIP service
A 6th-floor terrace used for evening hospitality
Professional front-of-house & reception team, delivering seamless guest arrival and internal client support services
You'll manage and coach the team to success, taking ownership of the entire client relationship, driving operational excellence and ensuring consistently high service levels across all touchpoints.
Key Responsibilities:
Full P&L and financial accountability
Build and lead a high-performing team
Deliver exceptional guest and client experience in a fast-paced, professional environment
Manage logistics and service flow during peak times
Ensure a seamless reception and front-of-house service that reflects the client's brand values
Oversee the planning and execution of events, both regular and ad hoc
Be proactive and solutions-driven, with a calm and confident presence
Ideal Candidate Profile:
Experienced in contract catering, premium hospitality, or complex F&B operations
Strong financial acumen - able to report, forecast, and control budgets effectively
Confident communicator who builds strong client relationships
Hands-on leader with a track record of building new teams or launching new sites
Working Hours:
Monday to Friday (Some flexibility required for evening events)
Location: Central London, moments from Marylebone Station
About Us
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Job Reference: com/0209/42121001/52748169/SU #RA Group
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!