BRAND: Starcom
Job Function: Client Management
Location: London, United Kingdom
Experience Level: Intermediate
Workplace Type: Hybrid

Company description

With a history that dates back over 80 years,Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, P&O Ferries, Primark, Samsung, Stellantis, and Visa.

We place a huge focus on our People and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for three years in a row (2021, 2022 and 2023) and most excitingly, Media Week's Agency of the Year 2023!

Overview

Publicis One is our "Power of One" solution for The LEGO Group, a custom-built team created with one purpose in mind - to be The LEGO Group's partner in unlocking transformative growth in the evolving play landscape. We'll build upon The LEGO Group's legacy as a kids' playmate, evolving to become a leading playmaker in entertainment. We are a team of master builders who all share a passion for the LEGO brand & play!

Our London-based Global, EMEA & UK team comprises c. 60 people, who are dedicated to The LEGO Group's business, and supported by teams in 55 markets across the world, who are a true extension of our team.

THE ROLE

The LEGO Group is an iconic global brand and a new win for Publicis Groupe from 1st July 2024. We're at the beginning of the journey to build the best account in the agency. A position in the Global team will provide extensive visibility to the broader / big picture thinking of the LEGO Business and Media Strategy.

We are seeking a dynamic and experienced Account Manager to join our team. This is a multi-faceted role that requires an individual capable of managing diverse tasks and responsibilities across various agency departments including; strategy, local market coordination, analytics/data, partnerships, digital campaign hub, and operations. The ability to juggle multiple projects effectively is critical, as is leading initiatives while working closely with a large media agency and a major global business partner.

Day to day tasks involve:

Meeting with Global clients & internal teams to lead and contribute to projects and workstreams
Input and coordination of workshops with key clients and internal teams
Building relationships with Global Publishers, keeping up to date with latest trends and opportunities
Working with the team to produce standardised documents and processes for Global media implementation and seamless ways of working

Global team core remit:

• Be a key client point of contacts

• Drive all global direction and be the core decisions makers for processes

• Brief prioritisation and management between teams

• Ensuring connectivity between all teams in Publicis

• Maintaining high quality work

• Sharing best practise / leadership

THE RIGHT PERSON WILL:

Have an enthusiast and collaborative mindset and approach
Be inquisitive, with a desire to question, learn, and pick up new skills
Have great client service skills and experience
Have meticulous attention to detail, ensuring a high quality in all deliverables
Be proactive and anticipate client needs to drive integrated solutions
Strong workload management skills through time management and prioritisation

CRITICAL SKILLS:

Exceptional organisational skills, capable of prioritizing and managing multiple tasks seamlessly
Exceptional PowerPoint presentation skills for crafting compelling and engaging presentations
Confidence and experience leading calls and presentations to clients and internal markets (up to 300+ attendees)
Excellent interpersonal skills, as you will be dealing with stakeholders at all levels
Proven capability in project leadership, ensuring alignment with client objectives and organizational goals
Have strong experience in media within a global business context
Ability to inspire and lead projects with multidisciplinary teams, managing projects and resources to deliver exceptional results
Understanding of media finance and commercial processes

ADVENTAGEOUS SKILLS:

Understanding of global media reporting and analytics
People management experience will be favourable as there will be an Account Executive supporting the work of the Global Account Manager and Account Director
Experience advertising to children and young people will also be advantageous

Join us and leverage your expertise to positively impact the business. If you excel in multi-project management and have a strong grasp of media agency dynamics within a global business framework, we would love to hear from you.

COMPANY VALUES

Responsibilities

THE RIGHT PERSON WILL:

Have an enthusiast and collaborative mindset and approach
Be inquisitive, with a desire to question, learn, and pick up new skills
Have great client service skills and experience
Have meticulous attention to detail, ensuring a high quality in all deliverables
Be proactive and anticipate client needs to drive integrated solutions
Strong workload management skills through time management and prioritisation

Qualifications

CRITICAL SKILLS:

Exceptional organisational skills, capable of prioritizing and managing multiple tasks seamlessly
Exceptional PowerPoint presentation skills for crafting compelling and engaging presentations
Confidence and experience leading calls and presentations to clients and internal markets (up to 300+ attendees)
Excellent interpersonal skills, as you will be dealing with stakeholders at all levels
Proven capability in project leadership, ensuring alignment with client objectives and organizational goals
Have strong experience in media within a global business context
Ability to inspire and lead projects with multidisciplinary teams, managing projects and resources to deliver exceptional results
Understanding of media finance and commercial processes

ADVENTAGEOUS SKILLS:

Understanding of global media reporting and analytics
People management experience will be favourable as there will be an Account Executive supporting the work of the Global Account Manager and Account Director
Experience advertising to children and young people will also be advantageous

#LI-IM1

Additional information

Starcom has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Planswe also offer;

WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

Account Manager

Account Manager

Share this job now