Account Manager - AV/CTV

BRAND: Starcom
Job Function: Client Management
Location: London, United Kingdom
Experience Level: Intermediate
Workplace Type: Hybrid

Company description

With a history that dates back over 80 years,Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, P&O Ferries, Primark, Samsung, Stellantis, and Visa.

We place a huge focus on our People and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for three years in a row (2021, 2022 and 2023) and most excitingly, Media Week's Agency of the Year 2023!

Overview

What will you be doing?

Reporting into the Associate Director, the Account Manager will focus on delivering best-in-class servicing to support the overall revenue growth and adoption of PMX Lift products. The Account Manager will build strong relationships across PMX agencies, responding to incoming client briefs and presenting collateral to help clients navigate the advanced TV landscape. Internally, the Account Manager will also collaborate with key stakeholders in the PMX central team and Epsilon to facilitate growth and revenue conversion.

Responsibilities

Key Responsibilities:

• Respond to client briefs promptly and professionally.
• Utilize CoreID to drive data-driven marketing.
• Track and report PMX Lift product revenue accurately.
• Enhance agency engagement through training and reviews.
• Develop client growth strategies with Epsilon collaboration.
• Communicate partners' unique selling points within the PMX Lift narrative.
• Ensure best practices from briefing to activation.
• Stay informed on advanced TV market developments.

Qualifications

What are we looking for?

• Highly organized and professional with punctuality.
• Experience in AV & Video within a client-facing role.
• Solid understanding of CTV, Video, and Advanced TV.
• Proficient in revenue forecasting and sales pipeline management.
• Excellent presentation and communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Additional information

Starcom has fantastic benefits on offer to all of our employees, full details of which are shared when you join. This includes the classics like Pension, Life Assurance, Private Medical, as well as Reflection Days, Shared Parental Leave, and spans other initiatives like:

Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

At Starcom, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We'll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.

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