Account Manager

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Instrumentel is a world-leading provider of asset monitoring solutions for precision measurement in extreme environments. Our solutions include Condition-Based Predictive Maintenance, Condition Monitoring of remote assets and Predictive Analytics to improve asset performance.

We currently have a vacancy for an Account Manager to join our Sales & Business Development team based in Leeds. As an Account Manager, you will be focused on sales growth and the winning of new business with existing customers. You will be required to work with teams from across the business to ensure you meet Instrumentel's targets for sales, profit and growth. Principally focused on the Rail sector, this role may require travel throughout the UK.

Key responsibilities of the role include:

• Supporting the deployment of the Customer Engagement System ensuring collaborative working practice
• Working with the sales and operations team to plan, prepare and deliver responses to ITT/RFQ, presentations and proposals to existing and prospective customers
• Working closely with the Product Management team to deliver new products to the market
• To maintain the CRM system with all relevant customer information and opportunities
• Achievement of sales targets, profit and growth for designated customers - both in sales and margins
• Understand, articulate and sell Instrumentel's product and service propositions
• Retaining and growing business from existing core customers
• Undertaking financial analysis of all sales ensuring margins are maximised and profit delivered in line with plan

• Production of management information for both internal and external use to deliver improvements and exceed customer's expectations
• Working with legal in the preparation of GTC reviews
• Communicating clearly, robustly and timely with the customer
• Working closely with management across the business to identify opportunity for growth
• Any other duties/responsibilities as identified and commensurate with the role
• Maintenance of extensive knowledge of market conditions
• Attending regular contract and performance reviews across the customer base to enhance satisfaction ensuring retention and growth
• Working with the engineering team to ensure all customer requirements are delivered upon
• Attendance at Strategic Reviews (internal and external) supporting the Sales Director
• Work in a safe manner, taking reasonable care for the health and safety of yourself and other people at work, following appropriate Health and Safety guidance, training and company rules and procedures as appropriate
• Report any accidents, hazards or dangerous / unsafe behaviour to your line manager immediately

Candidates should be qualified to degree level or equivalent and have proven experience in an Account Management role. Experience in the Rail industry would be an advantage. Candidates must have excellent communication skills both written and verbal and be able to organise their time effectively.

Candidates should also be able to demonstrate the following competencies:

• Proposition development.
• Proposal/bid creation.
• Presentation Skills.
• Negotiation and closing skills.
• Facilitation skills.
• UGC/UW knowledge and cross selling.
• Contracts and legal terms.
• CRM knowledge.
• High degree of numeracy skills.
• Knowledge of supply chain activities.
• Flexibility.
• Leadership.
• Confidence.