Account Manager

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Role: Account ManagerDepartment/Team: Audio Visual

Role Objective

The Account Manager role will support the Account Director in the team with the day to day running of and overall AV strategic direction of the accounts. You will be responsible for the team's buying output and planning AV campaigns from start to finish. This will entail building close relationships with the team, department, media owners, internal planning teams and clients. The role covers TV, Video, Radio and Cinema.

You will be part of a small team of 5 working closely together to meet client needs, the clients will be M&S, Warbs, Vision Express and Mutti

About the role

BUYING AND PLANNING

• Demonstrate confidence with all aspects of AV buying
• Manage overall delivery of AV campaigns alongside the Account Executive in the team
• Manage value positions across client set

• Able to plan AV campaigns with guidance from Account Director
• Strong knowledge of buying and planning systems

• Learn and demonstrate a thorough understanding of all AV tools - including Media Ocean, Caria, TechEdge
• Actively seek creative and innovative media solutions to achieve our ambition of inventing the future of media

• Evaluate media options and demonstrate knowledge of the AV marketplace
• Actively seek opportunities to deliver our ambition to invent the future of media
• Contribute to and present implementational plans and campaign results both internally and externally, working closely with other disciplines within the agency
• Identify incremental revenue opportunities across client base

CLIENT MANAGEMENT

• Ensure all client requests are met and surpassed and manage client expectation effectively
• Develop and demonstrate an understanding of the client industry sector, the competitors within that sector and the general industry environment
• Understand your client's business and build a good relationship with them
• Understand the process and structure of what is required to service your specific client targets
• Contribute to the creation of campaign strategy, planning and review meetings/documents
• Present client documents
• Develop an understanding of short to medium terms business objectives
• Understand all buying guarantees that Mindshare are contracted to deliver on your clients' business
• Ensure all billing is received in the correct format and at the correct time
• Ensure proper process is followed in relation to SOX compliance and plan approval/purchase order receipt before campaigns go live

INTERNAL RELATIONSHIPS

• Establish an understanding of how AV fits into the overall marketing mix
• Develop collaborative relationships with the other departments within Mindshare such as Connections Planning to deliver an integrated service to clients
• Be fully aware of all deal parameters within both Mindshare and GroupM and their effect on planning/buying targets
• Work collaboratively with and support the Account Director to ensure all department, agency and client objectives are met
• Managing and prioritising own workload

EXTERNAL RELATIONSHIPS

• Develop strong relationships with relevant media owners at an appropriate level
• Develop relationships with necessary external agencies on relevant client businesses to ensure an integrated approach (e.g. creative agency)
• Be an effective ambassador for Mindshare in all dealings

About you

• A solid understanding of planning and buying AV media
• Ability to train and pass on this knowledge to junior team members
• Strong stakeholder relationships - at all levels
• A high degree of literacy and ability to communicate effectively both in writing and over the phone.
• Strong attention to detail, ability to problem solve and a pro-active attitude.

What we can offer you

• A strong salary commensurate and in-line with relevant experience
• 25 days annual leave and your birthday day off
• Ongoing internal and external training opportunities
• Flexible working
• The opportunity to attend industry conferences and awards nights
• Career and personal progression
• Private Healthcare
• Excellent pension matching structure

About Mindshare

Mindshare is a leading global marketing and media services network with billings in excess of £23billion worldwide. We work with some of the most famous businesses and brands in the UK - such as Unilever, Ford, KFC, Marks & Spencer and TK Maxx. The Mindshare network consists of 116 offices across 86 countries throughout the USA, Latin America, Europe, Middle East, and Asia Pacific; each dedicated to forging competitive marketing advantage for businesses and their brands.

Our approach

Our ambition is to drive Good Growth for our clients.

Good Growth is about delivering growth that is enduring and is considerate of people and planet. Media is a powerful force, and we need to be mindful of the responsibility that it brings. We help our clients make better decisions by ensuring we use media in a trusted, inclusive and sustainable way. We recognise that in order to drive Good Growth, we need to place people at the heart of everything we do. Understanding people, not demographics allows us to place media meaningfully into their lives.

Good Growth is a big ambition - one which inspires change for the industry but also for our agency and we achieve this through our values of Energy, Empathy and Impact.

Working for Mindshare

Our brilliant people allow us to deliver our ambition. We invest heavily in their development to ensure they are progressing and thriving wherever they work in our business. We also think inspiration for our staff is key and our pinnacle and flagship event of the year, Huddle, connects people, opinions and perspectives across borders and is all about learning something new and participating.

Committed to Diversity & Inclusion

We have a big dream at Mindshare, to become the most inclusive place to work in the country! This will take time but the whole agency is passionate about making it a reality. To support this, we currently have 8 Employee Resource Groups available for our people to join and be a part of including, Roots, PrideM, Women in Business, Enable, Declassify, 0Borders, ADAM and Working Parents. These groups hold the agency to account for making progress and, along with our Mental Health Allies, design and lead events and initiatives that help us create a welcoming environment to all and a place where everyone can be their most confident self.

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