Account Manager

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Overview

Account Manager

About Us

We have a simple belief - Unexpected Works. Meaning that the best idea is the one you that you could never see coming. And the only way to get there is through genuine creativity. The kind of creativity that scares and excites us at the same time because it's so different. We even get goosebumps just thinking about it. This kind of work takes guts, luckily, we've got plenty of that here.

We're one of the leading Healthcare Communications agencies and our goal is simple, to improve people's health and wellbeing. We develop strategic solutions, create identities, produce beautiful content, and create experiences for HCPs, patients, salesforces, and consumers across multiple channels.

We're proud of what we do, creating unexpected work that makes a difference.

About You
The most important part of the process is you. We're all wonderfully different with unique identifying characteristics, so, if you require any adjustments to complete your application or attend an interview, let us know and wherever possible we'll make it work for you!

For us, people always come first, and ours are amazing. Everyone who comes through our door is not only talented and nice, but they're themselves. Unique and diverse. Because you can't make the unexpected if you only work with the usual suspects. By bringing together diverse thinkers with different backgrounds and perspectives, we validate Bill Bernbach's notion that an idea can turn to dust or magic, depending on the talent that rubs against it.

So, come be part of the magic.

The Opportunity
As an Account Manager at DDB Remedy you'll be the voice of the client within the agency and the voice of the agency with the client. You'll operate commercially, keeping everything moving proactively within a busy, creative, supportive, fun, and rewarding environment.

Reporting to the Account Director, you'll be an integral part of the clients extended team, providing a level of service that reflects our values and ensures our client's business is foremost and every agency touchpoint is perceived positively.

You'll be joining a global, high-performance account delivering strategic consultancy and creative campaigns from ideation to execution.

Relationships/Communication

• You'll quickly build trust & respect internally and externally, managing challenges with calm, inclusive,confident professionalism
• Lead by example, think ahead, consider contingency plans, and oversee perfect execution
• You'll push for the best work by ensuring clear briefs and reasonable timings from the client and effectively harnessing relationships and resources
• Manage processes to proactively track client issues and help increase client loyalty
• Strong verbal, written and facilitation skills to effectively communicate internally and with clients

Knowledge/Skills

• You'll have exceptional communication skills and demonstrable experience of creating and delivering presentations and written materials
• You'll have knowledge of all industry communication channels and proven experience of communicating and leveraging with team and client on the best use of each
• You'll understand and anticipates brand future trends and the ability to analyse the economic, financial and industry context
• Commercially astute and champion for integration, with examples of creating client growth and positively contributing to Agency profitability
• Ability to write inspiring briefs
• Develop, apply, and promote best practice and knowledge sharing

Creativity

• You'll embrace the unknown and champion Unexpected Works
• You'll be able to identify and 'sell' great work
• Seeks opportunities for modifying or adapting existing practices and pursues new ideas or innovative approaches
• Work collaboratively with creative, and stimulate and support creativity across the wider agency
• You'll be versatile and flexible with the ability to anticipates client problems, quickly find creative and innovative solutions and shift direction as new feedback becomes available

Productivity

• You'll understand the big picture and be responsible for the day-to-day direction of the account, ensuring it's on track both in terms of delivery and future planning
• You'll understand the commercial realities of the client's business and spot opportunities for growth and development
• You'll continue to develop and will have a view on your career progression
• Takes advantage of available resources to ensure the efficient delivery of creative solutions with consistency and speed
• Delegates and coordinates tasks to achieve maximum productivity
• You'll have an analytical approach to both short and medium-term goals and objectives

Management/Leadership

• Be a role model for peers and wider agency, creating an environment where the Four Freedoms thrive (Freedom to Fail, Freedom From Fear, Freedom From Chaos, Freedom To Be)
• You'll project positivity, talking clients and team up and focusing on strengths rather than weaknesses
• Leads by example. Demonstrating ethical behaviour, good judgement, and integrity. You'll demand the best from yourself and your entire tea

Our commitment:

Omnicom Health Group is committed to hiring and developing exceptional talent. We agree that talent is equally distributed, and we're focused on developing diverse teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us-we look forward to getting to know you