Account Manager (B2B)
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Department: Experience
Location: London
Contract type: 12-Month FTC
Full Time/Part time: Full Time
Reporting into: Business Director/Account Director
About Ogilvy:
Our vision is to inspire brands and people to impact the world. To create big ideas that make a significant contribution to the planet, society, and the bottom line. We believe in today's world, this is the best way for our clients to achieve sustainable growth. We achieve this by breaking down the barriers that restrict talent and ideas.
Which is why our teams work fluidly across 5 capabilities: Advertising, Consulting, Experience, PR & Influencer, and Health. This allows us to not only operate but innovate at the intersection of capabilities and talent. We believe impact and magic lies at this intersection. Ogilvy scales this by seamlessly connecting and accessing the deep cultural expertise of 132 offices in 83 countries.
The result is multifaceted ideas for our clients that drive impact and are born from the intersection of platform x culture x technology.
We call this Borderless Creativity.
Ogilvy was ranked the number one UK agency at D&AD and was the only UK agency to win a Glass Lions at Cannes. Ogilvy was also nominated network of the year in Cannes Lions, Campaign, Effie Awards EMEA, London International Awards, The One Show and WARC Rankings.
In 2022, Ogilvy was the most creatively awarded agency globally - including the most awarded agency at the Clio Awards, DMA Awards, Influencer Marketing Awards, London International Awards and The One Show.
Ogilvy UK's PR practice won large agency of the year at the PR Week awards. And our Consulting practice was in the Forbes 2022 list of best management consultancy firms.
The Role:
We're in search of an experienced and adept Account Manager used to managing integrated projects within our forward-thinking agency. The core focus will involve liaison with our US and UK based clients to understand the nature of the ask and manage the brief, build out the scope of the project, oversee the development of materials and get involved the strategy research, development of messaging houses, creative production and all other aspects needed to deliver first class work. With a substantial background in client and project management, with experience understanding complex B2B environments and storytelling, your pivotal responsibility will entail ensuring the flawless execution of projects, starting from initial client briefings to delivering final assets.
Leveraging your extensive expertise, you'll navigate intricate project landscapes skilfully, offering astute guidance to cross-functional teams for meticulous adherence to project milestones. Your experience managing multiple clients and senior stakeholders client-side will ensure quality client servicing is always
delivered, no matter the roadblocks you face. Your proficiency in resource alignment, whether fostering collaboration among creative minds, coordinating technical specialists, or working closely with third-party providers, will foster an environment conducive to translating ideas into tangible results. Your strategic insight and dependable judgment will propel projects seamlessly, adapting to evolving needs and unforeseen challenges while consistently aligning with broader business objectives.
The clients:
Viasat is a global communications company that believes everyone and everything can be connected. For more than 30 years, Viasat's innovations in satellite connectivity have helped shape how consumers, businesses, governments, and militaries around the world communicate - even in the hardest-to-reach places.
Verizon is the world's second-largest telecommunications company by revenue, and is all about connecting everything and everyone in totally new and exciting ways-people, companies and objects alike. In International markets (EMEA & APAC), it is focused on driving digital innovation, helping organisations be future-ready, and ensuring businesses' futures are secure.
Key Responsibilities:
• Efficient Coordination: Act as the linchpin between different agency departments, clients and stakeholders, synchronising resources and feedback effectively for optimal project execution.
• Holistic Project Oversight: Supervise the seamless execution of integrated projects ensuring impeccable completion.
• Industry Awareness and B2B expertise: Stay abreast of industry news and views, ensuring you're aware of industry challenges and opportunities in discussions with clients and senior stakeholders - so that our team can be a seamless extension of theirs.
• Proficient Project Management: Exhibit expertise in managing project setup, scoping, budgeting, and resource coordination while comprehensively grasping the client's business model.
• Relationship Building: Foster robust internal relationships with project teams, the commercial division, and the PM team, and proactively address resource allocation concerns and meticulously monitor project finances. Also focus on long-term relationship building with client contacts from Marketing Executive to C-Suite level, to foster organic account growth.
• Risk Management and Collaboration: Identify and mitigate potential project risks, ensuring smooth delivery by deftly collaborating with multi-agency teams.
Requirements:
• Stakeholder Management Skills: Strong proficiency in managing diverse stakeholders, including clients, team members, senior management, and external partners. Skills in establishing and maintaining effective relationships pivotal for project success and client satisfaction.
• Decision-Making: Demonstrate the ability to manage crises efficiently and make well-informed decisions under pressure, sustaining project momentum while adeptly handling unforeseen challenges.
• Strategic: Demonstrate expertise in how to generate insight and understanding around complex topics using research skills and tools, and then using this research to bring your point of view to our strategy and creative teams - we want you to be confident and well enough informed to contribute to the direction of projects.
• Familiarity with Project Management Systems: Practical experience using various project management software and platforms. Competence in utilising similar tools for efficient project planning, task allocation, progress monitoring, and team collaboration.
• Quality Assurance and Continuous Improvement: Focus on implementing and refining quality assurance methodologies within project delivery processes. Establish protocols for ongoing review and enhancement of project outcomes and workflows.
How we help you Thrive:
• 25 days annual leave + 1 Volunteer Day
• Bupa Healthcare
• Enhanced Maternity, Adoption and Shared Parental Leave
• We have a Flexible Working Model with core working hours: 10am - 4pm
• A 1.5:1 Matching Pension Structure
• Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year
• Season Ticket Loan and Cycle to Work Scheme
• Life Assurance
At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.
We believe in building powerful teams with purpose. This means hiring and nurturing talent across all races, ethnicities, religions, abilities, sexual orientation, and gender identities - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.
Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.