Account Manager

Job Title:
Account Manager

Job Description:

A BIT ABOUT US

Dentsu Creative is Dentsu's global creative network. We are in the business of sustainable brand transformation through the magic of applied creativity. Named Cannes Lions Agency of the Year in 2022 and with 9,000 creatives across the globe, Dentsu Creative is primed to deliver ideas that create culture, shape society, and invent the future.

ACCOUNT MANAGER

We are looking for an energised Account Manager to join an enthusiastic and motivated Account Management team to deliver key projects for a portfolio of Dentsu Creative's clients. You will be responsible for the delivery, profitability, and client satisfaction of assigned projects ranging from brand, campaign, and website build/maintenance projects. In the role, you will have responsibility and autonomy to manage an account with Account Director input and support, and in other cases you will work in partnership with other members of the team to deliver larger projects.You will drive day to day relationships with clients and the wider One Dentsu teams, ensuriung the smooth delivery of key projects, and support client development plans led by your Account Director and Business Director.

KEY RESPONSIBILITIES

• Deliver exceptional levels of client satisfaction on assigned projects
• Build, nurture and grow relationships with key client points of contact
• Identify and, with the support of Account Director/Business Director, develop new business opportunities within assigned projects
• Work as an effective and motivated member of your Account Management team and the wider Dentsu Creative team
• Ensure the effective and efficient delivery of assigned projects in partnership with other members of your Account Management team.
• Deliver accurate and timely financial reporting
• Contribute towards creating an enjoyable and rewarding culture
• Support senior management in delivering pitches/tenders

WHAT YOU WILL BRING

Leadership:

Offer inspiration to existing and new clients through the following skills:

• General marketing and industry knowledge
• Strong organisational/project management skills
• Ability to drive multiple projects with input/support
• Administrative skills with high level of attention to detail
• Ability to stay calm under pressure/maintain control.

Collaboration:

The drive to work with your clients and senior members of the team to achieve excellence in everything you do using the following skills:

• Solutions orientated with good problem solving skills
• Relationship building both within Dentsu and with your clients.

Confidence:

To challenge convention and yourself to present work with insight and impact using the following skills:

• Presentation skills
• Self-confident with strong interpersonal and social skills
• Good written and verbal communication
• Negotiating skills.

Creativity:

Recognise and promote the creative potential in all of our work through the following skills:

• Creative awareness and appreciation.

Commercial awareness:

Ensure your accounts are profitable and grow sustainably through the following skills:

• Commercially aware and responsible for the timely action of all financial activity such as estimating, invoicing, raising purchase orders, managing projections and managing profitability
• Results/performance focus with ability to apply learnings to future work.

WORKING WITH US

Joining Dentsu Creative, you will be part of a creative network delivering ideas at the intersection of brand, culture, and commerce. In an age when brands are built and grown in altogether new ways we espouse humility alongside practical flexible problem solving.

On your journey you will partner with inspiring people across the world and become part of a truly inclusive culture where everyone is given the opportunity to thrive and create the best work of their careers; always learning and always listening to shape ideas, create culture and change behavior. By bringing together the capabilities, experience and relationships of our collective experts, the opportunities for personal growth and development are endless.

INCLUSION AND DIVERSITY

We're proud to be different and that starts with our people. We believe in equal opportunities for everyone. We won't define people by their race, gender, sexual-orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. That's what we care about. So, whether you're joining us, or looking to move to a different part of the business, we work hard to make sure we create equal opportunities for everyone.

We are happy to discuss flexible and agile approaches to working for all our roles - we can't promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.

Location:
Edinburgh

Brand:
Dentsu Creative

Time Type:
Full time

Contract Type:
Permanent]]>