Account Manager

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About The Role

We are actively building diverse teams and welcome applications from everyone.

Role: Account Manager

Location: Livingston (SCC operate hybrid working, which comprises of a mix of office and home working)

Contract Type: Permanent

Salary Package: £50,000 - £60,000 plus large company benefits, company car, bonus, a broad flexible benefits scheme, and 2 paid-for volunteering days a year

Hours: 9.00 am - 5.30 pm Monday - Friday. We also offer the opportunity to benefit from a Core Hours arrangement (role-specific), providing flexibility around your personal needs

Interview Process: 2-stage process

Why SCC?

• An inclusive workplace
• Excellent package: solid basic and company benefits
• Hybrid working & core hours in line with role requirements
• Career development and life-long learning opportunities
• Opportunity to join Europe's largest privately-owned IT Company

Role purpose: We are looking for a conscientious, driven, customer service orientated sales person and experienced account manager to be part of a forward thinking, diverse, people orientated sales team, who are driven to achieve against the regional strategy of being "the glue that brings our customers together". The successful candidate will develop and increase ongoing revenues and margin contribution from a named account(s) through pro-active sales of the full range of SCC products & services.

Key responsibilities:

• Articulates the customer challenge and create a joint plan with the BU to propose suitable solutions for the client and drive a blend of Product and Services in line with the companies set vision.
• Identify, create, develop and campaign sales opportunities within existing customers, fully qualified to align to the client's board strategy and objectives.
• Provide Campaign leadership: Lead and orchestrate virtual internal and external teams on all sales opportunities.
• Maintain, expand and build engagement of vendors and partners within the account base, managing these engagements to drive sales growth and rate of margin.
• Perform account relationship targeting, development and creation of an effective Account Plan in SalesHub. Undertake regular campaign and opportunity planning to maximise sales effectiveness in line with the account plan. Take accountability of the activities performed by the virtual team to build close plans to retire the aligned target and meet the ratio of services and product.
• To work effectively with SCC solution experts in defining the right proposition for a specific client requirement.
• Maintain an accurate and timely forecast in SalesHub. In line with the account plans and within SalesHub, create, maintain and grow associated contacts, campaigns and customer data. Build out effective marketing plans to drive in year margin.
• To effectively manage and grow customer relationships at all levels and appropriate departments within the customer/s and orchestrate senior SCC Executive engagement into your customers.
• Identification of Opportunity and Risk to SCC - both operational, commercial and legal. Taking into consideration the financial imperatives within SCC in relation to all sales opportunities within the designated accounts. For example, using Payment Solutions to maximise the in-year margin contribution for SCC.

Skills and experience:

• Demonstrable technology infrastructure and services sales experience and proven success driving enterprise size projects into FTSE500 and / or Public Sector organisations with framework experience.
• Extensive technology and services knowledge aligned to business outcomes and can articulate this well whilst communicating effectively with the client up to all CxO levels.
• Proven experience of selling IT Consulting, Professional and Managed Services and/or Enterprise class solutions.
• High level of business and commercial awareness with a proven record of successful negotiation at senior levels.
• Proven track record with continued and sustainable growth within previous client engagements.

About Us

SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.

Diversity & Inclusion at SCC - https://www.scc.com/diversity-and-inclusion/

Sustainability at SCC - https://www.scc.com/sustainability-at-scc/

Life at SCC - https://www.linkedin.com/company/scc/life