Account Manager
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Department: Experience
Location: London
Contract type: 12-Month FTC
Full Time/Part time: Full Time
Reporting into: Account Director
About Ogilvy:
Our vision is to inspire brands and people to impact the world. To create big ideas that make a significant contribution to the planet, society, and the bottom line. We believe in today's world this is the best way for our clients to achieve sustainable growth. We achieve this by breaking down the barriers that restrict talent and ideas.
Which is why our teams work fluidly across 5 capabilities: Advertising, Consulting, Experience, PR & Influencer, and Health. This allows us to not only operate but innovate at the intersection of capabilities and talent. We believe impact and magic lies at this intersection. Ogilvy scales this by seamlessly connecting and accessing the deep cultural expertise of 132 offices in 83 countries.
The result is multifaceted ideas for our clients that drive impact and are born from the intersection of platform x culture x technology.
We call this Borderless Creativity.
Ogilvy was ranked the number one UK agency at D&AD and was the only UK agency to win a Glass Lions at Cannes. Ogilvy was also nominated network of the year in Cannes Lions, Campaign, Effie Awards EMEA, London International Awards, The One Show and WARC Rankings.
In 2022, Ogilvy was the most creatively awarded agency globally - including the most awarded agency at the Clio Awards, DMA Awards, Influencer Marketing Awards, London International Awards and The One Show.
Ogilvy UK's PR practice won large agency of the year at the PR Week awards. And our Consulting practice was in the Forbes 2022 list of best management consultancy firms.
The Role:
We're in search of an experienced and adept Account Manager used to managing integrated projects within our forward-thinking agency. The core focus will involve liaison with our US based clients to understand the nature of the ask, build out the scope of the project, oversee the development of materials and get involved the strategy research, development of messaging houses, creative production and all other aspects needed to deliver first class work. With a substantial background in project management, your pivotal responsibility will entail ensuring the flawless execution of projects, starting from initial client briefings to delivering final assets.
Leveraging your extensive expertise, you'll navigate intricate project landscapes skilfully, offering astute guidance to cross-functional teams for meticulous adherence to project milestones. Your proficiency in resource alignment, whether fostering collaboration among creative minds or coordinating technical specialists, will foster an environment conducive to translating ideas into tangible results. Your strategic
insight and dependable judgment will propel projects seamlessly, adapting to evolving needs and unforeseen challenges while consistently aligning with broader business objectives.
The Client:
Mastercard is one of the largest global payment organisations in the world with over 30,000 employees operating in over 210 countries. They are one of three global payment platforms along with VISA and American Express. They operate across traditional service lines such as providing credit, debit and pre-paid card services but are increasingly focused on expanding their footprint through new services and embracing new network opportunities. That means expanding services to include new payment flows for commercial organisations or Governments to replace cheques or BACS, enabling digital identity services to build trust in the network and expansion through embedding services into new app services.
The work we do covers building out product propositions to support new product expansions, building our sales enablement toolkits, go-to-market plans and the creation of advertising, activation, internal comms, digital assets, social and content.
Key Responsibilities:
• Efficient Resource Coordination: Act as the linchpin between different agency departments, synchronising resources effectively for optimal project execution.
• Holistic Project Oversight: Supervise the seamless execution of integrated projects ensuring impeccable completion.
• Proficient Project Management: Exhibit expertise in managing project setup, scoping, budgeting, and resource coordination while comprehensively grasping the client's business model.
• Relationship Building: Foster robust relationships with project teams, the commercial division, and the PM Lead. Proactively address resource allocation concerns and meticulously monitor project finances.
• Risk Management and Collaboration: Identify and mitigate potential project risks, ensuring smooth delivery by deftly collaborating with multi-agency teams.
• Industry Awareness and Meeting Arrangement: Stay abreast of industry-standard project tools, processes, and platforms. Strategically organise meetings to ensure comprehensive team participation.
• Exemplary Documentation: Maintain the highest standards of professionalism, precision, and excellence across all project documentation.
Requirements:
• Research: Demonstrate expertise in how to generate insight and understanding around a topic using research skills and tool available - we're looking for an original thinker that is curious and intrigued to learn more and uncover insights to help steer interesting directions.
• Strategic: Building on your research, we want you to input into the 'thinking' behind the solution, working with our strategy team your point of view matters - we want you to confident and well enough informed to contribute to the direction of projects.
• Familiarity with Project Management Systems: In-depth knowledge and practical experience using various project management software and platforms. Competence in utilising these tools for efficient project planning, task allocation, progress monitoring, and team collaboration.
• Stakeholder Management Skills: Strong proficiency in managing diverse stakeholders, including clients, team members, senior management, and external partners. Skills in establishing and maintaining effective relationships pivotal for project success and client satisfaction.
• Quality Assurance and Continuous Improvement: Focus on implementing and refining quality assurance methodologies within project delivery processes. Establish protocols for ongoing review and enhancement of project outcomes and workflows.
• Decision-Making: Demonstrate the ability to manage crises efficiently and make well-informed decisions under pressure, sustaining project momentum while adeptly handling unforeseen challenges.
How we help you Thrive:
• 25 days annual leave + 1 Volunteer Day
• Bupa Healthcare
• Enhanced Maternity, Adoption and Shared Parental Leave
• We have a Flexible Working Model with core working hours: 10am - 4pm
• A 1.5:1 Matching Pension Structure
• Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year
• Season Ticket Loan and Cycle to Work Scheme
• Life Assurance
At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.
We believe in building powerful teams with purpose. This means hiring and nurturing talent across all races, ethnicities, religions, abilities, sexual orientation, and gender identities - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.
Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.