Account Manager

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What we're all about.

We find, when we come together in the pursuit of excellence, great things happen. And that's how we do things at Quantexa - together. Our business is data, but our culture is collective. We're about growth - but not just the bottom line. We create a culture where people feel empowered to do their best work. We might work across continents and time zones, but that doesn't stop us from collaborating. We're connected. We celebrate our successes together, and we unite to tackle the challenges. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all.

At Q, we're looking for people who share that vision. People like you.

The opportunity.

Our Account Manager will solely focus on retaining, nurturing and growing the Quantexa News Intelligence existing business. You will work closely with sales directors onboarding new clients ensuring they are getting the best from our product and seeing long term value. Your skills and personality will speak for themselves. A brilliant communicator, both verbally and through written form. You'll have laser-focused attention to detail, bringing a curious, intuitive, agile and practical approach to the customer journey.

You'll report to our Head of Sales who'll help you juggle priorities and focus your time on things that will add the most value. This is your chance to push the put your own stamp on a role that currently doesn't exist within the Q News team. An opportunity to grow with an expanding team.

What you'll be doing.

• Acting as the key contact between our clients and the Q News Internal stakeholders, sales, legal, commercial, product and support.
• Being fully responsible for reporting and managing the renewals pipeline and all aspects of the renewal lifecycle.
• Reporting on a weekly basis to sales leaders on renewals, account health and new/upsell opportunities within your key accounts.
• Demonstrating value in our product for new and existing customers.
• Facilitating News Intelligence demos for expansion opportunities.

Requirements

What you'll bring.

• First and foremost, the ability to juggle multiple clients without dropping any 'balls'. You're highly organized and proactive in everything you do. A natural multi-tasker who takes responsibility and creates opportunity.
• Customer-focused. Another biggie. You thrive on delivering a great service and making the lives of those you support easier.

• You're always one step ahead. You embrace change and instinctively know what needs to get done. Then you make it happen.
• Excellent communication skills. As you can imagine, you'll need to be able to communicate to diverse audiences - in writing and in person. You're creative and detail focused to get the message across.
• Teamwork. One of our core values. Because you're an awesome people person, we're sure it won't be difficult for you to foster relationships with our colleagues and clients.
• You're resilient, tenacious and a pleasure to work with, making Q fun wherever you are.

Benefits

Our perks and quirks.

What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits.

We know that just having an excellent glass door rating isn't enough, so we've put together a competitive package as a way of saying thank you for all your hard work and dedication.

We offer:

Competitive salary
• Company bonus
• Flexible working hours in a hybrid workplace & free access to global WeWork locations & events
• Pension Scheme with a company contribution of 6% (if you contribute 3%)
• 25 days annual leave (with the option to buy up to 5 days) + birthday off!
• Work from Anywhere Scheme: Spend up to 2 months working outside of your country of employment over a rolling 12-month period
• Family: Enhanced Maternity, Paternity, Adoption, or Shared Parental Leave
• Health & Wellbeing: Private Healthcare, EAP, Well-being Days, Calm App, Gym Discounts
• Team's Social Budget & Company-wide Summer & Winter Parties
• Tech & Cycle-to-Work Schemes
• Volunteer Day off
• Dog-friendly Offices

Our mission.

We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start-up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction - the future.

It's all about you.

It's important to us that you feel welcome, valued and respected. After all, it's your individuality and passion for what you do that will make you Q. We see that - which is why we're proud to be an Equal Opportunity Employer. We've created and will continue to improve our inclusive and diverse work environment. Regardless of your race, beliefs, color, national origin, gender, sexual orientation, age, marital status, neurodiversity or ableness - whoever you are - if you are a passionate, curious and caring human being who wants to push the boundaries of what's possible, then we want to hear from you.

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