Account Manager - 12 month contract

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At Quantcast, we're redefining what's possible in digital advertising. As a global Demand Side Platform (DSP) powered by AI, we help marketers connect with the right audiences and deliver measurable results across the Open Web. Our foundation is built on cutting-edge measurement and consumer analytics, giving our clients the tools they need to drive success in an ever-evolving digital landscape.

Since our start in 2006, we've pioneered industry firsts-from launching the original measurement platform for digital publishers to introducing the first AI-driven DSP. If you're ready to be part of a dynamic, forward-thinking team that thrives on creating transformative solutions, Quantcast is the perfect place to grow your career.

As an Account Manager, you will ensure success of current running campaigns, delivering world class customer support in order to exceed expectations of retaining and growing the business. You will start to take on the longer tail clients and ensure success of these campaigns with guidance from your manager, and will cultivate strong partnerships with both internal teams and clients where appropriate, to ensure campaigns are set up for success and deliver against the client objectives. You will help put together weekly reports with insights, Post Campaign Analysis and feed into recommendations and Quarterly Business Reviews.

We're hiring for a 12 month contract role with the possibility of being made permanent.

Responsibilities:

• Be the main point of contact for client campaign set up and support, resolving client issues in a timely manner.
• Partner closely with the Account Director and your manager to ensure that the onboarding of new clients is accomplished in a timely and efficient manner.
• Ensure agreed upon campaign is successful by consulting with clients on their campaign objectives and providing solutions to meet objectives.
• Drive growth through ongoing campaign renewals, and increase deal size over time.
• Work closely with Client services team to ensure operational excellence.
• Performance calls and weekly client reporting / PCA collateral.
• Provide input on quarterly client business reviews that result in continuous renewal and incremental revenue.
• Provide research and insights to deepen client relationships and scale new lines of business.
• Own and nurture relationships with key agency stakeholders for your book of accounts.

Requirements:

• Minimum 3+ years of client facing experience, preferably in a digital role at a media agency.
• Experience working at a sales house is also preferred, but not essential.
• Experience working with or executing campaigns on programmatic ad platforms (i.e. DV360, Meta, Tradedesk).
• Analytical skills.
• Demonstrated track record of success in outstanding customer service.
• Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision.
• In depth knowledge of traditional, digital and mobile media.

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At Quantcast, we craft offers that reflect your unique skills, expertise, and geographic location. On top of a competitive salary, this position includes eligibility for a performance bonus, equity, and a comprehensive benefits package. Depending on your location, this may include hybrid work flexibility, generous vacation, medical, dental, and vision coverage, and retirement plans. For more details, visit our Careers page and see how we support our team.

A Culture of Belonging.

Since 2006, Quantcast has been making waves in digital advertising from our San Francisco headquarters. With 18 offices across 10 countries, we're a global team dedicated to fostering a workplace where everyone feels valued, included, and respected. We actively ensure individuals with disabilities receive the accommodations they need to thrive-from the application process to daily work life. If you need assistance, we're here to help.

Work Your Way.

Flexibility is at the heart of our hybrid work model, allowing you to work from home two days a week and collaborate with your team in the office the rest of the time. Need more freedom? All hybrid employees can enjoy two fully remote weeks each year or, if eligible, apply for our fully remote work program. Your hiring manager will guide you on specifics based on your location and team.

At Quantcast, we don't just offer a job; we offer a path to grow, thrive, and make a meaningful impact.