Account Director

Job Description:

A BIT ABOUT US

Dentsu Creative is a global creative agency network designed to unlock exponential growth for clients. We use Transformative Creativity as a differentiating, driving force to bring our capabilities together to positively impact people, businesses and society. Established in June 2022, Dentsu Creative is integrated with dentsu's Media and CXM businesses in over 145 countries and regions, to offer Integrated Growth Solutions.

ROLE PURPOSE

Lead the senior day to day relationship with your clients, navigating the client and your team throughout the key creative campaigns. You will be the senior day to day contact responsible for owning specific client relationships with the senior client contacts equivalent to senior marketing managers. As Account Director, you'll also have line management responsibilities for Account Executives and Account Managers, supporting them in their development and guiding them on owning their client relationships and helping them also to deliver great work to our clients.

You will be responsible for the commercial aspect of your account regarding day-to-day finance across the account and working with your Business Director / Client Partner to manage forecasts, fee proposals and oversee project costs and billing.

You will work closely with your Business Director / Client Partner to own the client account and ensure the whole team are working effectively to deliver brilliant work. Your impeccable communication, presentation skills, proactivity, interpersonal skills, client intuition and rapport will help you succeed as an Account Director.

RESPONSIBILITIES

Agency

• Represent the best of the agency's thinking with our senior client contacts
• Understand and positively promote the Agency's philosophy, its work and integrity internally and externally
• Promote the various and wider dentsu Agency services
• Achieve the best for both the Agency and the team's Clients.

Clients

• Act as a trusted advisory by working closely with your senior clients - be their partner and develop a strong and trusted working relationship with clients
• Be the person our senior clients can spar with over strategy and creative - challenge their thinking and ambitions to push our work to the next level
• Understand the Client's business, their marketplace and their key objectives
• Keep updated on the Client's marketplace through competitor reviews and reading
• Ensure Client needs are met quickly, efficiently and completely
• Help in development and presentation of proposals to Clients
• Ensure regular competitor reviews are conducted and presented to Clients
• Take creative/artwork comments from Clients, discussing with AD/CD when appropriate.

Team

• Be aware of all the projects that the team are managing - be their key point person for escalation
• Over see the work of AMs and AEs checking for quality, consistency and proactivity
• Manage and develop the personnel reviews on a regular basis of your any direct reports
• Mentor, manage and nurture any direct reports
• Keep BD / Client Partner up to speed on any key matters relating to team performance
• Manage up to BD / Client Partner on key projects and client developments
• Set a strong example to your team, be the person they turn to for senior input and advice
• Lead in the of AMs and AEs for the team bringing in the BD / Client Partner as and when need for approval and key hiring decisions
• Attend and input at weekly team update/status meetings

WHAT YOU BRING

• Likely to have approx. 5+ years' experience in a strong create and strategically focused agency, working with a mix of well-known brands
• A proven track record for playing a key vital role in previous client development and exceptional creative work
• Commercially focused with an eye for developing new business from existing client relationships
• Strategically minded, confident in leading clients through challenging briefs to agree propositions
• Tenacious and confident in leading clients
• Pro-active and a strong sense of client intuition
• To be experienced across a range of media formats including TV, radio, outdoor, press and digital

WORKING WITH US

Joining Dentsu Creative, you will be part of a creative network, delivering ideas at the intersection of brand, culture, and commerce. In an age when brands are built and grown in altogether new ways we espouse humility alongside practical flexible problem solving.

On your journey you will partner with inspiring people across the world and become part of a truly inclusive culture where everyone is given the opportunity to thrive and create the best work of their careers; always learning and always listening to shape ideas, create culture and change behavior. By bringing together the capabilities, experience and relationships of our collective experts, the opportunities for personal growth and development are endless.

#LI-DC

Location:
London

Brand:
Dentsu Creative

Time Type:
Full time

Contract Type:
Permanent]]>