Account Director
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Description
Position at Mindshare Worldwide
AFFILIATE ACCOUNT DIRECTOR
Job title: Account Director
Group: Mindshare Worldwide
Reports to: Business Director
Mindshare is a media services company that accelerates Good Growth for its clients. Our company values of energy, empathy and impact bind together our diverse global family of 10,000 people from every culture and with every specialist skill you can imagine. People at Mindshare create ideas and solutions that help not only our clients, but also the industry and the world.
You can check out some of our people stories and client work and awards on LinkedIn or Instagram or hear about the company in the words of our own people here.
What We Can Offer You
At Mindshare Worldwide, we offer a competitive salary package, with 25 days holiday increasing with service to a maximum of 30 days, with the option to buy an extra 5 days per year. We also have an enhanced pension scheme, Bupa healthcare, a monthly wellbeing fund and early finishes on a Friday during summer. These are just some of the great benefits we offer.
Based ten minutes from London Bridge tube station, our office has a rooftop with 360 views of London - a great space to hang out with colleagues and friends!
We also offer an extensive training programme to help guide your career development, there's a wide range of options to suit everyone at all levels of your career.
Our Values & Behaviours
Our new values, of Energy, Empathy and Impact not only align with our Good Growth ambition but represent our commitment and dedication to our people, helping them grow their careers, fostering creativity, embracing humanity, and changing the world. At Mindshare we are open to difference. We believe in being open and supportive of our people and all their differences to help them succeed. Be different at Mindshare and use your difference to shape the world through media.
The Role
This is an excellent opportunity for an ambitious Affiliate Director to help lead and grow the central team on one of the agency's key global clients. The Affiliate team is a fast-growing area of the business and now includes a team of 20.
In conjunction with the department lead you will lead the account team, acting as the first point of escalation and ensuring all the client's needs are met within the terms of the scope and contract. You will be expected to deliver and assist the account team in providing market leading innovation and growth strategies encompassing traditional affiliates, but also wider performance partnerships.
YOU WANT TO PLAY A KEY ROLE IN BUILDING INNOVATIVE STRATEGIC WORK
Duties/Responsibilities:
The Account Director will be responsible for affiliate programmes for a few major global clients, across strategic planning and execution.
This includes:
• First point of escalation to address any concerns raised by the client, suppliers or other regions
• Ensure flawless delivery and compliance with regional client scope of work and contract
• Understand clients' business objectives and ensure scope is in place to meet these
• Innovative strategic thinking on all client activity; to be one step ahead
• Team leader, coordinating the activities of local Account Managers and Account Executives
• Running both traditional and non-traditional performance partnerships delivering market leading and award-winning performance partnerships
• Recommend thought provoking affiliate and wider eCommerce strategies to the client
• Other duties assigned as and when necessary, by the department lead and other channel leads including participation in new business development and pitches, award writing and research delivery
WE'RE PROUD OF OUR PASSION FOR BUILDING THE MEDIA LEADERS OF THE FUTURE
Requirements:
Essential:
• Demonstrable experience (4+ years) in managing large affiliate accounts and hands on experience running global affiliate campaigns/platforms.
• High level usage with affiliate networks and technology platforms as well as wider digital tools
• Fully proficient in optimising for targeted audience centric performance
• Understanding of how different partnership activities fit into the wider digital marketing mix, and how it impacts / is impacted by other channels
• Fully confident in use of Excel, including pivot tables, Vlookups & reporting and analysis uses
• Highly analytical with excellent presentation & PowerPoint skills to match
• Resourceful, with proven problem-solving skills across programme, technical and relationships
• Cool under pressure
• Highly motivated people person who can work with client and internal teams in a demanding fast-paced environment
Preferable:
• Experience in long term strategic planning
• Experience with large Global clients
• Experience/track record of upselling projects & initiatives to clients.
• Understanding of standard Analytics platforms including Google Analytics