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Account Director

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Role: Account Director - Permanent

Hours: 35 hours per week - HYBRID (2 days office & 3 days remote)

Salary: £60,000 + OTE + Car Allowance + Benefits

Do you have a passion for selling Learning and Development solutions that can really make a difference? As an Account Director, you'll be consulting with new and existing customers, really getting to know them. You'll demonstrate how we can help them achieve marketing excellence, giving them a true marketing advantage!

In a typical day, you might :

  • You'll be building long lasting and profitable relationships with clients through a consultative client partnership approach.
  • You'll meet / surpass sales targets set by the Head of Sales and Commercial Director.
  • You'll take ownership of personal sales deliverables and effectively plan and manage existing and pipeline business.
  • You'll develop annual strategic plans for your allocated market sectors and execute them flawlessly.
  • You'll be working closely with your designated Account Manager reviewing client feedback and performing quarterly reviews as required.
  • You'll attend regular virtual and in-person client meetings.
  • You'll be liaising closely with our Sales, Marketing and Customer Experience teams to maintain a strong and proactive relationships to deliver CIMs sales strategy
  • You'll work closely with Clients, Account Directors and Course Directors (Trainers) to ensure any product development/delivery is in line with customer expectations.

For this role, you'll need:

  • Comfortable to lead from the front in environments that can be ambiguous - by addressing customer queries, feedback and challenges
  • An understanding of marketing, and how it contributes towards business success
  • A problem-solving mindset
  • Experience selling Training / Learning and Development solutions
  • Curious to understand the world from our client's perspective
  • Effective at managing your time, as well as the timelines of our accounts and CIM
  • Proven track record of winning high value new logo accounts
  • Experience in managing client relationships with multiple stakeholders from a range of multinational organisations
  • Demonstrable track record of developing strong and trustful client relationships by delivering high levels of satisfaction
  • Ability to drive profitable growth within accounts, by identifying and closing additional opportunities
  • Strong planning and project management skills
  • Experience of managing the contracting, purchasing and close-out phases of each project

We offer a wide range of attractive benefits, including:

  • 25 days annual leave plus bank holidays
  • Pension contribution scheme
  • Training and development opportunities
  • Life assurance scheme
  • Dedicated wellness initiatives and wellness hub that supports your wellbeing (including EAP)
  • Subscription to Perkbox - our online benefits platform including retailer, entertainment and dining out discounts.

CIM (The Chartered Institute of Marketing) - we support, develop and represent marketers, organisations and the profession all over the world. Our ability to award Chartered Marketer status recognises a marketer's commitment to staying current and abiding by a professional Code of Conduct.

Apply now to join team CIM!!

Account Director

CIM
Cookham SL6, UK
Full-Time

Published on 02/10/2024

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