Social Media Account Director

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About the role

Do you have a strong background in content strategy and digital production processes? Do you strategically partner with your client(s)?
Then youd be a great fit for EPAMs Content Studio we are a team of strategists, creatives, producers and social media managers who work closely with clients to concept, create and distribute digital content.
Were looking for a dedicated Social Media Account Director to support a client within the Film industry from our London office. This is a hybrid role, with frequent weekly visits to EPAM office and client-site.
An Account Director at EPAM acts as the voice of the client and works with senior teams to shape the long term strategy, direction and growth of the account while overseeing the producers in the planning and execution of innovative campaigns across multiple channels. They are closely involved in key project delivery, contracts, team and commercials.

Responsibilities

• Act as the main liaison between team and client, you will help shape and receive client briefs for large scale campaigns and set out marketing plans to achieve client business goals
• Review and feedback on creative and strategy internally, supporting positioning to client and co-ordinating implementation with project manager
• Attend weekly check ins with clients to discuss current projects as well as client one-to-ones to discuss wider business updates and opportunities
• Co-ordinate, review and improve team processes and ways of working
• Co-ordinate meetings to report on results and work with our team to revisit and rejuvenate strategy
• Act as client escalation point and assist in resolution for any issues which could arise

Requirements

• At least 8 years experience, ideally working within a digital agency with previous titles such as Client Engagement Lead, Account Director or Digital Engagement Lead
• Strong finance acumen and budgeting experience with reporting skills
• Experienced in bringing project teams together
• Hands-on with attention to detail, youre able to review and edit work
• Excellent and clear communication skills

Nice to have

• Experience working on (or a desire to work on!) social or entertainment accounts is essential and knowledge of film is a bonus

We Offer

• A competitive group pension plan and protection benefits including life assurance, income protection and critical illness cover
• Private medical insurance and dental care
• Cyclescheme, Techscheme and season ticket loans
• Employee assistance program
• Great learning and development opportunities, including in-house professional training, career advisory and coaching, sponsored professional certifications, well-being programs, LinkedIn Learning Solutions and much more
• EPAM Employee Stock Purchase Plan (ESPP)
• Various perks such as gym discounts, free Wednesday lunch in-office, on-site massages and regular social events
• Certain benefits and perks may be subject to eligibility requirements and may be available only after you have passed your probationary period

About EPAM

• EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential