Account Development Manager - German Speaker

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Job Purpose

As an Account Development Manager, your will be responsible for identifying and developing new business opportunities, building and maintaining strong client relationships, and driving revenue growth for a selection of our existing top IP clients. This role requires a strategic thinker with excellent communication skills and a proven track record in sales and account management.

About IP Solutions

RWS IP Solutions is the world's leading provider of intellectual property support services. With over 60 years of experience, our leadership in high quality patent translations, foreign patent filing, IP research and patent renewal services is unrivalled. Combining expert patent translators and advanced technology ensure translations of the highest consistency and quality.

We help streamline clients' internal processes, providing flexible, cost-effective foreign filing services reducing the administrative burden associated with protecting IP on a global scale. We offer patent renewals and recordals services, as well as the widest range of IP research services on the market. RWS IP Solutions supports its clients throughout the entire IP lifecycle, from concept to commercialisation. RWS clients include many of the world's best known brands, and 18 out of 20 of the world's largest patent filers.

For further information, please visit: RWS IP Solutions

Job Overview

Key Responsibilities

• Identify and pursue upsell opportunities within existing accounts for Search, Foreign Filing + Translations, Renewals, and additional IP services to achieve sales targets and revenue goals.
• Build and maintain an active sales pipeline. Keep CRM (Salesforce) up to date with all client interactions and opportunity updates.
• Develop and maintain strong relationships with existing clients, understanding their business goals, pain points and challenges to allow you to identify growth opportunities within the account.
• Collaborate with operational, sales and marketing teams to propose tailored solutions and implement effective strategies.
• Prepare and deliver compelling presentations and proposals to clients to retain their business and promote growth opportunities.
• Work with our internal Legal and Pricing Operations teams to handle contract renewals, pricing negotiations and service-level agreements to prevent churn, enhance client loyalty and create retention within existing accounts.
• Identify and refer cross-sell opportunities to colleagues in other RWS Business Units.

• Travel: There will be elements of travel for this role with Account Development Managers visiting clients and attending Sales events.

Skills & Experience

• Proven experience in account management, business development, or sales.
• Strong growth-mindset.
• Proficient in German language skills
• Strong communication, negotiation, and problem-solving skills.
• Ability to thrive in a fast-paced, dynamic environment.
• Familiarity with CRM software and data analytics tools.
• Ability to work independently, to organize your time and achieve quotas.
• Commercial awareness and results focus.
• Ability to learn new products and services.
• Previous experience working within Intellectual Property.

Life at RWS

At RWS, we're here for one purpose: unlocking global understanding.

As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.

We work with over 80% of the world's top 100 brands, more than three-quarters of Fortune's 20 'Most Admired Companies' and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.

Over the past 20 years we've been evolving our own AI solutions as well as helping clients to explore, build and use multilingual AI applications. With 45+ AI-related patents and more than 100 peer-reviewed papers, we have the experience and expertise to support clients on their AI journey.

If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you'll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.

We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.

RWS Values

Get the 3Ps right - Partner, Pioneer, Progress - and we'll Deliver together as One RWS.

For further information, please visit: RWS

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.