Account Development Manager

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Who are WebBeds?

WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.

Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking.

WebBeds is a subsidiary of Web Travel Group (ASX: WEB) - an ASX 200 listed company operating a global digital travel business.

What makes us stand out?

• We are a wholesale global travel organization
• We have 1500+ people speaking 50+ languages in 120+ cites across 50+ countries
• We partner with over 430,000 properties in more than 15,000 destinations
• We work with more than 44,000 travel companies in 139 source markets
• We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking

What will you do on your journey with WebBeds?
WebBeds is the world's fastest growing provider of accommodation distribution services to the travel industry. Our products incorporate distribution APIs, payment integrations, ERP integration, Data Lakes, User Interfaces, and others. Our search API reach peaks of more than 50.000 requests per second, each one consisting of tens or hundreds of hotels, with continued expansion.

"We design, deliver and support innovative solutions through engagement, collaboration and a fearsome passion for creating customer value" is our mission as an IT organization.

With this in mind, we strive to be at the leading edge of technology when it comes to build the platform that meets the needs of our Supply partners and customers. This translates to the use of latest technology including .NET Core versions, K8S, microservices architecture, clouds hosting and orchestration, CI/CD pipelines, automated testing, Proactive monitoring, and alerting systems, to name a few.

Our delivery teams have the creativity and freedom to express themselves by building innovative solutions to often complex problems and are challenged to reach higher levels daily. Our teams consist of product owners, QA engineers, Software Engineers, and people from across the business all working collectively and collaboratively. We have a very strong technical team from which you will be able to learn but are encouraged by new ideas and fresh thinking that you will bring with you.

In this Role you will:

You will manage and accelerate revenue contribution from a portfolio of clients across the UK&I region. You will have a passion for sales, identifying incremental revenue opportunities and maximize revenue through exceptional customer management, product knowledge, and sales tactics, aiming to achieve or surpass revenue and margin targets.

You will be professional, credible, confident, and enthusiastic with a proven track record of meeting targets and delivering success both in business development and account management. You will need to be excellent at negotiation and finding ways in a cluttered marketplace to drive market share, influencing clients at all levels of the organization.

You will have a proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail and an ability to analyse and interpret data to drive sales.

Key Responsibilities

• Close monitoring and daily interaction with key accounts clients
• Daily analysis using BI
• Create sales opportunities through a daily analysis of client search behaviour and patterns
• Create and manage strong Sales Pipeline
• Create and implement a monthly plan in collaboration with the contracting team
• Achieve company and personal targets
• Training clients on our online hotel/transfers/services platform. Either via POS or via XML
• Develop contacts within Accounts assigned to you
• Represent the company at key trade shows as required
• Travelling to meet new/existing clients as required
• Keep the CRM system updated and accurate
• Liaise with Marketing team, agree on activity through the year
• Know the planning cycles for all your markets, providing the right products and prices within client deadlines
• Become familiar and keep up to date with each destination we offer, what are the new products available, our key hotels, our strengths and challenges in each market
• Become familiar and keep up to date with the assigned markets, who are the key players within the various segments, who are our competitors, what is new in terms of trade shows, marketing possibilities, be aware of changes both at a micro and macro level that will affect our business
• Work closely with internal teams including analytics, customer service, finance, and supply to articulate the needs of the partner base and foster a collaborative approach across the broader WebBeds business
• Act as brand ambassador for Webbeds and drive the importance of us as a key hotel and services supplier by increasing market share relative to competitor

The skills we would love to see in your suitcase!

• Strong social skills with external and internal stakeholders (at all levels)
• Outstanding analytical, numerical, and problem-solving skills, able to use data to identify underlying trends and make informed commercial decisions
• Ability to prioritize workload managing multiple projects with new and existing partners
• Solution-based approach to sales with a solid understanding of distribution channels
• Strong commercial instinct and entrepreneurial drive combined with the ability to think creatively and take initiative to execute effectively
• Ability to travel
• Exceptional verbal and written communication skills and comfort working with partner contacts at every level
• Ability to make decisions and to work on own initiative and in a team
• Experienced and with a proven record in sales within travel industry preferably in a similar role
• A solid working knowledge of Microsoft applications and the internet
• Strong knowledge of the competitive set
• Local language for market assigned required
• Strong contacts with tour operators, travel agents, consortia etc

Why choose us as your next destination?

We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.

Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.

• International highly skilled group of experts from all around the globe
• Dynamic environment with the chance to grow, influence & impact change
• Disruptive, fast-growing market leader within travel & endless possibilities
• Culture built on collaboration empowerment and innovation

Find out more about the WebBeds business at www.webbeds.com - #LI-Hybrid