Accommodation Shift Manager
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Accommodation Shift Manager
Application Deadline: 10 February 2025
Department: Accommodation & Guest Services
Employment Type: Permanent - Full Time
Location: Minehead
Reporting To: Ruxandra Pop
Description
About the role
We are looking for a Shift Manager to work in one of our Accommodation Villages across the resort.
Reporting to the Cleaning Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high.
You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as high standard of cleaning.
This is an operational guest facing role and therefore all none-guest facing tasks and activity will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests.
This role covers a 5-day working week over 7 days, so flexibility is very important.
As with all roles at Butlin's, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.
About You
We are looking for an experienced leader from within an Accommodation environment that can support the team to deliver fantastic service. Ensuring the exceptionally high standards of cleanliness within our units of accommodation are met.
You should be confident to direct and respond in any situation whilst delivering consistent brand standards. Resolving any guests queries or concerns.
The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements.
With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.
Interested?
To find out more and apply, please submit your details via the apply now button where we ask you to submit your CV and answer a few questions. Should you have any questions or require any adjustments for this process, please email careersatbutlins@butlins.com.