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Accessibility Operations Manager

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Salt is excited to collaborate with one of the worlds largest Travel Corporations as they seek to hire a new Accessibility Operations Manager to support their team on an ASAP starting, minimum 6 month contract opportunity.

In this role, you'll oversee and coordinate a multi-team operational workstream to ensure they hit an ambitious, leadership-backed supply target.

This is not a strategy-only role - it's highly operational, execution-driven, and cross-functional.

You'll work across engagement, analytics, photography, legal, and international operations teams to manage a high-volume engagement funnel and drive measurable impact.
Key Role Details:

  • Own and coordinate a large-scale accessibility supply initiative
  • Manage outreach campaigns to thousands of existing customers
  • Oversee a multi-stage operational funnel
  • Monitor dashboards and engagement data to drive smart operational pivots
  • Identify drop-off points and recommend improvements
  • Present progress updates and insights to leadership
  • Support accessibility-focused engagement events (virtual and occasional in-person)
  • Contribute ideas to help scale accessibility efforts beyond the project

Key Skills needed:

You're someone who:

  • Has 3-7+ years of experience in operations, program management, operations, or similar
  • Is extremely organised and comfortable managing multiple moving parts
  • Can independently drive execution across cross-functional teams
  • Is confident working with data to inform decisions
  • Is comfortable presenting updates to stakeholders
  • Thrives in a fast-paced, slightly chaotic (but exciting!) environment
  • Is flexible with time zones and occasional cross-regional collaboration

While not required, we're especially interested in candidates who genuinely connect with this mission.

  • Have experience working in accessibility, disability inclusion, or community engagement/ may have lived experience of disability or hold a personal or professional connection to accessibility advocacy
  • Feel comfortable discussing accessibility topics with external stakeholders

*Rates depend on experience and client requirements

Accessibility Operations Manager

Xpand Group
London, UK
Contract

Published on 24/02/2026

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