1139 - Emergency Response and Business Continuity Manager
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1139 - Emergency Response and Business Continuity Manager
Location
Felixstowe
Division
Fire & Ambulance
Advert Summary
Emergency Response and Business Continuity Manager
The Role
An opportunity has arisen for an Emergency Response and Business Continuity Manager within the Safety, Health and Environment (SHE) function at Hutchison Ports - Port of Felixstowe.
The role leads the Emergency Response Unit (ERU) and holds responsibility for Business Continuity, Emergency Planning and Fire Safety across the organisation, ensuring emergency preparedness, resilience planning and continuity arrangements are effective, compliant and fit for purpose. This includes oversight of the Business Continuity Management System (BCMS), business impact analyses, continuity planning, and emergency and fire safety arrangements.
Working with the Head of SHE, operational teams and external partners, the post holder will oversee emergency response capability, budget management, maintain operational readiness of the ERU, and coordinate emergency planning, resilience testing and assurance activity.
The role also plays a key part in learning from incidents and exercises, embedding lessons learned, and driving continuous improvement across emergency planning and business continuity to support the safe and resilient operation of the port.
Our Benefits - Rewarding the people who keep our port moving
We offer a strong, reliable benefits package designed to support your financial security, wellbeing and long term development:
Financial & Security
• Competitive pension: 8% employer contribution (min 4% employee)
• Life Assurance: 14× annual salary for pension scheme members (4× for non-members)
• Annual profit share bonus and performance related bonus
Health & Wellbeing
• Employee Assistance Programme (EAP): confidential counselling, stress & anxiety support, financial wellbeing guidance, plus access to our Wellbeing Hub
• On site Occupational Health Team and wellbeing support
Time, Flexibility & Community
• Paid leave, enhanced sick pay terms, and family friendly policies
• Volunteering days supporting our local community
• Perkbox retail discounts, wellbeing content and savings across hundreds of brands
Growth & Development
• Access to development pathways, accredited training, and career progression opportunities across our port network
Role Overview
Key responsibilities include:
• Provide operational leadership of the Emergency Response Unit (ERU), ensuring effective supervision, competence, training, and operational readiness across all watches.
• Lead and embed the organisation's Business Continuity Management System (BCMS), including Business Impact Analyses, continuity planning, and ISO 22301-aligned assurance.
• Develop, maintain, and test emergency, fire safety, and business continuity plans, ensuring legal, regulatory, and best-practice compliance.
• Coordinate and lead multi-department and multi-agency emergency and resilience exercises, acting as the central liaison with external response partners and regulators.
• Oversee incident response, post-incident reviews, performance reporting, and continuous improvement of organisational resilience and recovery capability.
What you need:
• Proven experience in emergency response and business continuity leadership - operating at Incident Commander level or equivalent in complex operational environments.
• Strong knowledge of business continuity and resilience frameworks - including BIAs, BC planning, and regulatory compliance.
• Professional emergency response experience - medical, fire, rescue, or equivalent, with medical technician training (minimum).
• Recognised health & safety and fire qualifications - NEBOSH General and Fire Certificates (or willingness to achieve within 12 months).
• Exceptional leadership and decision-making capability - calm, authoritative, and effective under pressure.
• Excellent communication and influencing skills - confident engaging with senior leaders, operational teams, and external agencies.
• High levels of organisation, analytical thinking, and attention to detail - able to manage competing priorities and complex information.
• Full UK Driving Licence.
Shifts & Pay
• Basic salary: £64,687
• Hours: 37.5hrs per week - Monday to Friday
Inclusion & Community
We are committed to creating an inclusive, welcoming workplace where everyone can thrive. We celebrate individual differences and believe that embracing diversity drives innovation, creativity, and stronger collaboration across our teams.
As part of this commitment, we consider all qualified applicants and encourage open conversations about flexible working. We offer a supportive, community-focused environment and are proud to hold Chartered Status from Women in Maritime.
Our dedicated Diversity & Inclusion committee supports a range of employee networks, including our Women's Network, PRIDE, Early Careers, Veterans & Reserves, Disability, and Culture groups.
The Recruitment Process - What is involved?
Our recruitment process has been designed for you to easily apply and highlight the best of your skills, expertise and personal attributes. We want you to be prepared, confident and the best version of you for this role.
• Apply online - share your relevant experience and transferable skills by 24th May 2026
• Anonymous shortlisting - all identifiable details are removed before hiring managers review applications.
• Assessment - W/c 8th June 2026
• Interview & Presentation - w/c 22nd June 2026
• Outcome - we aim to update all candidates by end of June.
Hutchison Ports UK is able to sponsor skilled worker visas in cases where the role fits the requirements set out by the UK government. Please refer to the government website via this link to understand the requirements needed. In cases where a post-study visa is used initially, it may be the case that the skilled worker visa requirements will not be met once this visa has expired.
Hutchison Ports is committed to creating and developing an inclusive work environment with a diverse workforce. We will consider all qualified applicants and encourage discussion about flexible working opportunities. We offer a supportive, community environment and have been awarded Chartered status by Women In Maritime. Our D&I committee oversees multiple employee networks including - Women's Network, PRIDE, Early Careers, Veterans & Reserves, Disability and Culture.
Apply Today
Bring your commitment, teamwork and drive-and we'll give you a career, not just a job.
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