Flagship Store Manager
Regent St, London
Retail Stores /
Permanent Full-Time /
On-site
This role is based in our stunning global flagship on Regent Street.
As a Store Manager at Mulberry you will lead your store and your team to succeed. To do this you must be passionate about people, determined to deliver an extraordinary customer experience and open to learning and developing yourself and others. We want you to strive to be an expert within your field and a key contributor to Mulberry.
What we need from you:
You will develop the best team:
- You will create a high performing team where diversity is embraced and every person is valued and feels a sense of belonging.
- You will encourage discussions and invite ideas and different perspectives in order to drive creativity and collaboration.
- You will create a culture that embraces feedback; give praise, share successes, coach and challenge.
You will always be Customer focused:
- You will nurture a welcoming and fun environment for your customers and team.
- You will be committed to delivering an engaging customer experience in your store and inspire your team to also.
- You will develop and maintain key customer relationships using in store CRM tools to support you and your team.
You will be commercially driven:
- You will continually demonstrate a commitment to driving your business.
- You will collaborate and build key relationships to accelerate store growth.
- You will demonstrate expert market awareness and the ability to use analysis to maximise trading opportunities.
- You will lead and deliver operational excellence showing respect and consideration for people, product and your environment.
You will be be environmentally conscious:
- You will contribute to decreasing Mulberry’s carbon footprint, helping to mitigate climate change and promoting a greener, more sustainable future.
- You will promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.
We will need you to be:
- Confident
- Engaging
- Versatile
- Perceptive
- An experienced Leader (preferably within luxury fashion but not essential)
- In love with fashion!
What we can do for you:
- Competitive basic salary
- Bonus
- Product allowance
- An enviable staff discount and exclusive access to staff sales
- Extra day off for your birthday
- Pension Contributions & Life Assurance
- Training and development opportunities - including full access to LinkedIn Learning
- x2 Community Days per year
