Car Jockey
Grosvenor Casino
Blackpool, United Kingdom
Grosvenor Casino, Scarborough
As an E-Casino Team Member you will be the face of our business, greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests expectations.
You will;
· Ensure all customers & particularly electronic gaming customers receive high-quality customer service to facilitate their play, ensuring profitable admissions, aided by pre-approved promotions
· Maximise revenue from all electronic gaming product, by ensuring excellent customer service, supporting the Grosvenor Brand Standards & assisting management in the financial analysis of all equipment
· Have a basic knowledge of the technical specification of the electronic gaming products & related management systems, including the capability to diagnose & resolve day-to-day operating issues which may adversely impact the customer experience &/or the accuracy of financial reports
Don't miss out on the opportunity to join a people-focused business, offering a high-performing culture where you and your team can work, win, and grow together.
The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.
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