Deputy Discharge Operations Manager

Job summary

An exciting opportunity has arisen for a Discharge Operations Manager within General & Specialist Medicine, based at the William Harvey Hospital in Ashford, to lead, motivate and manage the various projects within GSM and to ensure our service runs smoothly on a day to day basis.

You will work with clinical and operational leads to provide high quality information which allows greater understanding of patient flows within the specialties and allows capacity to be managed more proactively in the services.

It is expected that the post holders will work collaboratively with other sites and Divisions to support the effective use of the Trust's capacity and ensure optimum patient flows through the hospitals.

We are a pioneering trust, on an exciting journey of healthcare transformation, innovation, and a strong team ethos. We are looking for positive leaders who want to help us deliver first-class patient care to a fascinating and complex population and be part of something special.

Main duties of the job

The post holder will be responsible for the provision of information on capacity and the flow of patients through the department, ensuring efficient utilisation of the designated clinical areas of the Division and with colleagues across the Trust and ensuring the patient pathway is managed in such a way that patients experience a service that is efficient and fluid

About us

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people.

Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'.

We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

NHSEI have always been clear that staff have a professional duty to get vaccinated and it remains our best line of defence against COVID-19. As such NHS organisation including Primary Care, are encouraged to continue engaging with and supporting their staff to inform their decisions in order to drive vaccine confidence, protect themselves, patients, and everyone else. NHSEI has produced COVID-19 vaccine communication materials.

The Trust is committed to supporting flexible working to fulfil our pledge as part of The Trust's People Strategy to help staff to achieve a healthy work/life balance. Please speak with your Recruiting Manager for further information and opportunities.