Workday Practice Lead - Senior Manager

About Us

Career Level: 5

Location: London or Ireland - hybrid

Working Hours/Shifts: Full Time, 37.5 hours/week

Employment Type: Permanent

Join our World of Talent.

Global, culturally diverse, inclusive, and innovative - welcome to AMS, where talent is our world. Over the last two decades, AMS has redefined the landscape of talent outsourcing and consulting. From pioneering the concept of RPO to continually revolutionising how organisations approach talent acquisition, AMS stands as a world leader in the industry.

Committed, engaged, and inspired, we feel a real sense of belonging, and all have one thing in common: a real passion for talent. Become part of this world and make a difference with us.

https://www.weareams.com/

The Role

You will lead and drive all aspects of our Workday Consulting programs, including new implementations, optimisations and Workday partner relations, as well as lead the technology workstream for Workday transformations and diagnostics. You will have accountability for the Workday partnership, clients, and projects beginning at the onset of a prospective engagement and mobilisation through to completion of projects, responsible for high-quality delivery, budget management, relationship management and leadership. While most programs and projects will be complex, the size, scope, and complexity will vary based on the client engagements.

You will act as a point of contact and escalation point for senior partner, client, and internal stakeholders for programs within their remit and will support the Regional Advisory Leaders in driving the achievement of all contractually agreed projects within scope and agreed upon quality thresholds.

Key Accountabilities

What you'll be doing:

Delivery

• Owns, designs, and drives Workday partnership, client programs, and project relationships and governance
• Briefs and manages project resources; sets expectations and coaches resources on deliverables
• Develops Steering Committee and monthly/quarterly business review briefing material and ensures all key stakeholders participate in live sessions as well as ensures regular and relevant communication
• Leads Change Control procedures, including working with colleagues and Workday to quantify impact of any proposed change in scope
• Takes accountability to document risks, issues, actions, and decisions and partners with clients, technology partners, and internal stakeholders to mitigate risks and resolve issues
• Accountable for sub-contractor or other external partnerships within remit
• Accountable to deliver complex technology implementation, optimization, diagnostic, and technology strategy projects, including (but not limited to): overall project management, process design, functional and technical design, business requirements, test planning, data migration strategy, test planning, hypercare strategy, and knowledge transfer
• Lead technology workstream on Workday diagnostics, roadmap, and outsourcing engagements. This will include developing findings and recommendations, performing market reviews, and creating project plans
• Create and lead talent technology strategy and design workshops
• Prepares and presents design playback and recommendations with key senior client stakeholders and Workday
• Able to advise on both functional and technical integration capabilities of custom and bespoke solutions

Team Leadership

• Effectively communicates the commercial and people strategy and how this supports the wider AMS and technology consulting strategy
• Develops and mentors AMS talent for the future through robust hiring, driving performance management and continuous improvement, and by creating an inclusive and engaging workplace culture
• Leads managers and individuals in direct reporting line or supporting projects.
• Conducts resource management, capacity planning, and forecasting - ensuring all team members are maintaining project status updates and forecasting
• Accountable for issue resolution, supporting Managers and Consultants to resolve at the appropriate level
• Ensures team members have current Workday certifications and develops upskilling and training courses to support ongoing evolution of the team

Relationships

• Builds strong and influential trusted partner relationships with identified senior client and Workday stakeholders (director/VP level or above) to develop and maintain business plans and organizational structures
• Leads MBRs and QBRs in partnership with the Technology Consulting Regional Leader
• Creates and works with team members to document standard procedures and ways of working, taking accountability for toolkits and templates
• Leads multiple engagement and development efforts within and across the technology advisory teams

Growth

• Creates, reviews, understands, and applies contractual documentation (SOW's and SCRA's)
• Develops and scopes technology consulting proposals, inclusive of defining activities, timelines, resource requirements, and costs as well as writing proposals and presentations
• Owns driving change requests with clients and Workday
• Accountable for accurate project pricing and forecasting and developing other team members on their commercial acumen and management to scope

Skills & Experience

You'll need to demonstrate:

Must haves

• Experience leading Workday implementations, transformations, or change projects as part of a consulting or outsourced professional service engagement (ideally HCM, Recruiting and Talent)
• Experience preparing content for and presenting to c-suite level stakeholders
• Strong working knowledge of the talent acquisition technology landscape and talent acquisition services, including knowledge of future trends in our industry (such as robotics and artificial intelligence)
• Demonstrated ability to create toolkits and establish project delivery methodologies relevant to the project type
• Experience in leading projects using more than one project delivery methodology and leveraging tools that include Microsoft Project, Visio, Teams, Smartsheet, and JIRA (or equivalent)
• Experience working with global/multi-geographical teams and stakeholders
• Process analysis and process re-engineering expertise
• Ability to accurately forecast a wide range of projects on the basis of revenue, resource allocation, and timelines

Nice to have

• French or Spanish language skills
• Experience in responding to Requests for Proposal (RFP) and producing sales collateral
• Understanding of legislation affecting an area of work (e.g. GDPR, compliance elements for contractors, EEO, etc.)
• Experience in designing future state talent technology ecosystems
• Demonstrated capability to manage a P&L
• Demonstrable, deep understanding of total talent solutions

Other

Why AMS?

At AMS, we recognise the value of different perspectives and experiences in prompting innovation, sparking creativity, and solving problems.

We come from every walk of life, and our culture is open and inclusive. Our people enjoy flexibility, autonomy, and being trusted to work their way. We offer you career opportunities in every direction you want to explore. It's our world but you can do it your way.

We offer:

• Full training and support
• High value and challenging work
• A vibrant, diverse, and collaborative culture
• Flexible working
• A competitive reward and benefits package*
• The opportunity to embark on a recruitment career with one of the world's leading recruitment companies

*Details may vary slightly depending on your location, local labour law, etc.

Our culture of inclusion and belonging.

We welcome applications from people of all backgrounds, and all aspects of employment are based on merit, qualifications, and business needs. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.

If you require any accommodations or have any accessibility needs, please reach out via email Talent@weareams.com or make a member of our Talent Acquisition team aware at any time.

Hit the Apply now button to get your journey started!

We take pride in being Disability Confident. This helps to ensure that you can be interviewed fairly if you have a disability, long- term health conditions, or are neurodiverse. You will be shortlisted based on minimum criteria for the role and will be offered support and/or adjustments for the recruitment process if you wish.