SME Commercial Fleet Insurance Sales Manager
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Role title: SME Commercial Fleet Insurance Sales Manager
Working Hours: Monday to Friday 8.30am to 5pm.
Salary: £50k On-target earnings (OTE)
Reporting to: Head of SME Sales
Office Based: Leeds/Sheffield
Are you an experienced Commercial Fleet Insurance professional with a proven track record in leading teams to success? We're looking for a dynamic Sales Manager to lead our new business sales team and drive growth in the SME commercial fleet insurance space.
What's on offer:
Be part of a unique value proposition for clients, with an innovative distribution strategy.
Take the reins of a team with the potential for great impact and long-term success.
Join a growing business that values forward-thinking and excellence in service delivery.
Job Purpose
The role of the Team manager is important to us. You will be responsible for the ongoing line management of up to 8 FTE who are Desk-based sales executives, cross-selling Commercial Fleet insurance to existing group customers, alongside working on Inbound leads and Outbound data. We would love to welcome you to our Leeds and Sheffield office, working hours of Monday-Friday 8:30am - 5:00pm.
Your responsibilities day to day will be:
Working amongst your team, assisting in attaining new business, managing customer onboarding, and retaining and developing robust customer relationships through cross-sell
Sales Skills Coaching: Provide tailored coaching and feedback to ensure that agents are consistently improving in their sales strategies, closing techniques, and customer relationships.
Technical Product Knowledge: Work closely with agents to ensure they have in-depth knowledge of insurance products and are able to communicate these effectively and confidently sell to customers.
Performance Monitoring & Improvement: Use data-driven insights to track mentor effectiveness and agent performance, identifying areas for improvement and driving continuous development.
A proactive approach to assisting and driving your team reach KPI's and targets consistently - following up appropriate business leads and actively leading from the front and selling our products where necessary.
Managing the day-to-day activities of the team to ensure activity/productivity targets are met.
Motivating the team to display a winning attitude and in turn consistently exceed sales targets.
Conducting, documenting, and following up regular performance reviews with your team - incl. File audits and call reviews
Conducting team meetings daily in line with the needs of the business, to maximise sales results and returns.
Delivering performance improvement where required to quickly alleviate under performance.
Delivering and displaying best practice and an excellence in customer care
Dealing with customer escalations and ensuring prompt resolution
Working with peers in the office to maximise cross-sell opportunity for the group.
What do we expect of you?
We're looking for a dynamic Sales Manager to lead our new business sales team and drive growth in the commercial fleet insurance space.
Strong experience in SME Commercial Fleet & Mini Fleet insurance, including Hire & Reward, Own Goods and HGVs (up to 15 vehicles)
Commercial Experience in non-motor products would be highly desired - such as commercial combined, property, PI, tradesman, EL/PL insurance.
Technological Proficiency: Experience with working in a CRM system and Acturis Insurance back office is preferred, demonstrating your ability to leverage technology for efficient operations - specifically in Microsoft Office packages and business CRM platforms such as Salesforce
Demonstrated ability to identify clients' needs, adapt to their unique challenges, and provide innovative propositions.
Manage own workload effectively and support your line manager
Interpersonal skills with the ability to influence decision/non-decision makers
Strong team building skills and an ability to build effective relationships with customers
Enthusiastic self-starter, driven by the intent to succeed and achieve company goals
What can you expect of us?
A friendly culture that mirrors our proposition to our customers.
A fast-growing organisation that defines itself as being agile and innovative
A drive for continuous improvement, which you will be empowered to get behind from day one.
A commitment to building a working environment that values inclusivity, innovation, agility, and drive
And of course, you will be compensated competitively. A potentially lucrative monthly commission structure is available for work well done! Alongside this you can expect:
Friendly and supportive team, working in a spacious modern office.
25 days holiday plus bank holidays
Company sick pay scheme (after one year of service)
Pension scheme, plus life assurance scheme (after six months service)
Company fuel card that provides discounts on the pump price (after one year of service)
Employee Assistance Programme
Regular Sales incentive recognition for top performers Employee Assistance Programme
Cycle to work and EV Car SS Schemes