Senior Sales Associate - Bicester
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Senior Sales Stylist - Bicester
As a Chloé Senior Stylist, you will be an ambassador of the brand, welcoming guests into the Chloé family and cultivating strong, lasting relationships. You will be a trusted advisor, a proactive team player, and a reliable support to the management team.
HOW WILL YOU MAKE AN IMPACT?
- Client Relationship Management:
- Cultivate and maintain strong, lasting relationships with Chloé clients through personalised service and proactive communication.
- Utilise CRM tools and strategies to identify, engage, and retain high-potential clients, driving sales and achieving targets.
- Proactively manage client appointments and follow up on inquiries to ensure exceptional customer satisfaction.
- Omnichannel Business Partnership:
- Serve as a brand ambassador, demonstrating expert knowledge of Chloé products and services across all channels.
- Drive sales by mastering omnichannel tools and providing seamless customer experiences.
- Actively participate in training and commercial activities, supporting the team in achieving boutique and individual goals.
- Operational Excellence:
- Maintain a luxurious and inviting store environment, adhering to visual merchandising standards and brand guidelines.
- Ensure efficient after-sales processes, proactively addressing client concerns and resolving issues promptly.
- Support the management team in daily operations, including inventory management, loss prevention, and compliance with Richemont policies.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- An experienced Sales Advisor / Stylist with a proven track record in luxury retail.
- A strong team player with excellent communication and interpersonal skills.
- A results-oriented individual with a passion for exceeding targets.
- Deep understanding of CRM strategies and clienteling techniques.
- An individual committed to providing exceptional customer service and building lasting relationships.
- Strong operational skills and attention to detail.
HOW DO WE KEEP YOU SMILING?
As a significant member of the Chloe community, you are also part of a much bigger family at Richemont.
We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.
YOUR JOURNEY WITH US:
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
1st Stage - After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call
2nd Stage - Interview with the Boutique Manager
3rd Stage - Interview with the HR Business Partner & Country Manager UK
LEARN MORE ABOUT LIFE AT RICHEMONT AND CHLOE BELOW:
https://www.linkedin.com/company/richemont/