Senior Product Specialist - Ross Virtual Solutions (Job Req #2025-173)

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Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you're someone with integrity, commitment, and a strong drive to deliver great products, we'd love to hear from you.

Represents the Ross Virtual Solutions product line in the region. Key member of the product team. Assists with product development efforts and contributes to the roadmap through market feedback and product / feature suggestions. Helps grow the Ross Virtual Solutions business by doing demos, responding to customer or partner inquiries and responding to tenders.

Who you report to: Senior Director, Product Management - Graphics

Career Level: E

What we offer:

Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best.

Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, professional development support and a ton of fun social activities and events!

Best of all, you will be part of the Ross Video team, and we've got a pretty energizing environment here.

What the job is all about:

• Represent Ross Virtual Solutions in the region both internally and externally.
• Work with the Product Management Team and Sales Management teams around the globe to develop new business and increase sales opportunities
• Competently present our products and solutions to potential new customers and assist in converting them into clients.
• Support existing customers by providing technical and workflow guidance.
• Assist sales and technical solutions team with quoting and configuring Ross Virtual Solutions systems.
• Be the eyes and ears of the product team in the region, providing market feedback to product management to help shape the future of the product.
• Test new releases and provide feedback to development team.
• Review existing documentation (internal and external) and provide feedback to relevant teams.
• Attend trade-shows and industry events to help grow opportunities for Ross Virtual Solutions.
• Support services & support team on as needed basis, acting as the go-to specialist for all virtual workflows.

Who you are:

• 5+ years of experience with broadcast equipment in pre or post-sales environments.
• 5+ years of experience with one or several of the following: virtual sets, augmented reality, XR.
• Practical experience with camera tracking technologies applied to virtual production.
• Knowledge of broadcast graphics systems & IT workflows.
• Knowledge of graphic design and graphics production workflows.
• Practical knowledge of live production environments.
• Experience with gaming engines, particularly Unreal.
• Able to take complex technical details and convey the information to others in an easy-to-understand manner.
• Proven track record at delivering time-sensitive projects in a high-pressure environment.
• Excellent written and verbal communication skills (in English).
• Organized and very detail orientated
• Self-starter and quick learner with the ability to work under minimal supervision.
• Able to work co-operatively with and across all company departments.

Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that's something we're passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.

Other details

• Job Family Not Mapped
• Job Function Not Mapped
• Pay Type Salary

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