Key requirements:
Participate in the migration, audit capability, maintenance, and monitoring of cloud based Microsoft 365 tools and services.
- Ensure use of our colleague services follows automation best practices relating to account provisioning, system settings, monitoring, performance, security, and availability
- Participate in service desk support efforts and collaborate with team members and customers to resolve issues in a timely manner
- Provide technical knowledge, expertise and consultancy on M365 planning
- Mentor other members of the team in technical M365 skills
Qualifications
Preferred experience:
- M365 suite (Mail, SharePoint, OneDrive, Teams, Office Apps, Enterprise Applications, Copilots, eDiscovery and Purview)
- Azure Entra ID (Active Directory) Single Sign-On (SSO) / MFA configuration and integration
- InTune & AutoPilot - environment build and application configuration
- Windows 11
- Strong understanding of security controls around service and account provisioning, access, and auditing.
- Experience supporting end users with general troubleshooting
- Ability to work collaboratively in a team environment
- Experience with DevOps Procedures and process and working in an Agile Environment
- Complex problem-solving and analytical skills
- Azure Qualifications Preferred
- Strong interpersonal skills with a flexible and adaptable approach to working
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