Senior Healthcare Support Worker

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Role Summary

Are you passionate about people and looking to continue your career in healthcare? Or as you have some healthcare experience you are keen to join an innovative and dynamic NHS Trust that's really going places? Join us as a Senior Healthcare Support Worker (SHCSW), get paid while you continue to learn and develop your career with the Royal Devon University Healthcare NHS Foundation Trust.

Every day, you will make a huge difference to the lives of the people we care for, delivering a high standard of care alongside your colleagues. Providing personal care, promoting nutritional needs, and assisting in the recovery and recuperation of patients on their journey to better health are just some aspects of this essential role.

About the Role

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role:

You will be a valued member of the team through our comprehensive training and induction programme and our commitment to learning and development will satisfy even the most ambitious person.

The Emergency Department has a welcoming, inclusive, large and diverse team.

Applications are invited from unregistered staff who have experience in the acute setting. Staff need to have a desire to work in a fast paced, dynamic and caring team. It is essential that you have a positive outlook and excellent communication skills, together with an ability to inspire and motivate others.

The work and pace can be challenging; however, staff will develop both professionally and personally whilst working in the department. A culture of excellence, patient care and staff development are at the very heart of all we do. There will be an exposure to all specialities including Paediatrics, Plastics, Orthopaedics, Medical and Surgical.

We offer a tailored 2-week induction programme that will provide you with the foundation skills and knowledge to be successful in your role, as well as protected supernumerary time for a minimum of 3 weeks to ensure you are confident in your new role. We have an in-house practice facilitator that will work with you to achieve your learning goals.

We have recently completed phase 1 of a large redevelopment in the ED in which has delivered a new 8 bedded purpose-built resus room (2 dedicated paediatric spaces), a modern reception and waiting area, new ambulance entrance, bereavement suite and internal reconfiguration. Phase 2 of the build is due to complete in December 2024 and will see the completion of a bespoke children's area and collocated Paediatric Assessment Unit (PAU). This will transform the way we care for children and families in the emergency setting and presents an exciting opportunity to be part of this change.

We are a friendly and diverse team that strives to deliver quality patient care. Please see the link below for a detailed and interactive look at our department.

https://view.pagetiger.com/cicvqdk/1/?ptit=894880218C16EF57A2A4F

Our teams are caring, compassionate and inclusive, so whatever your background, you will be made to feel very welcome. More information about the role, training and development and the experiences of our HCSWs is included in the attached document. Read it now and find out for yourself why we are regularly voted as one of the best NHS Trusts to work for.

Working pattern: 37.5 hours per week. Depending on your shift pattern and working hours, you may also receive additional enhancements to your pay. We care for our patients around the clock so we will need you to work a range of shift patterns. These range from short shifts, day shifts between 8:00 and 20:00 and 12.5 hour day and night shifts with an hour break in the ward areas. Please do check this at your interview.

Interview Date: To be confirmed

For further information or to arrange a visit please contact: Mitch Cruel, Clinical Nurse Manager on 01392 403615 or michelleann.cruel@nhs.net

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people's own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do, click here to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Benefits

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme

These are just a few of the benefits available - if the role is something you are interested in, we would love to hear from you.