Senior Cafe Assistant - Ashton Court Estate

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Job description
Full Time, Permanent

We are looking for a Senior Café Assistant to work in our prestigious Ashton Cafes in Ashton Court Estate to provide visitors with a great experience. Working in our Parks Catering team you'll have the opportunity to make a difference to someone's day, every day and come to work in some of the City's most beautiful parks.

This is a full time (37 hours per week), working daytime shifts (between 8.30am - 5.30pm). Including weekends and bank holidays.

With nine cafes & kiosks across the City, we not only provide food and drink to the thousands of visitors to our parks every year but also generate income to help fund the cost of maintaining Bristol's parks and green spaces.

We are focussed on increasing the income from our Parks Catering service and improving the experience customers can expect when they visit our cafes and kiosks. This won't be possible without having a great team of people and without great people to lead and inspire them.

As a Senior Cafe Assistant, you will be inspired to deliver exceptional customer service. Our Senior assistants need to be just as at home working in the kitchen as being front of house serving customers. You will work alongside and be assistant to the Café Manager to promote a respectful team environment, train junior team members to ensure high standards of service, quality and cleanliness are achieved.

To be successful you will need:

• Level 2 Food safety certificates or be willing to work towards them when you join us
• Excellent customer service skills
• A good understanding of allergens, food safety and Health & Safety at work
• Previous experience of working in a catering/hospitality environment
• Good Barista skills and knowledge of hot beverage service
• Experience of operating an EPOS system (Electronic till system)
• The ability to work using your initiative.

You'll be working various daytime shifts, including weekends and bank holidays on a rota basis. You will be based at the Golf Cafe and Courtyard cafés at Ashton Court Estate for the majority of your time; however, you could be required to work at other locations across the city which could include Blaise Castle Estate.

Car parking is available at most of our sites. Uniform is provided. A meal is provided on duty.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation.

Join us and you'll receive an excellent rewards package including membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future.

How do I apply?

If you share our values and are ready to be part of our exciting journey please select the apply button below.

To apply, please submit your CV along with a supporting statement that details how you meet the criteria within the Person Specification.

To be shortlisted for interview you'll need to demonstrate how you meet each of the essential criteria in the Person Specification. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your covering letter.

We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

For informal enquiries please contact Tobias Billing at Tobias.Billing@bristol.gov.uk or 07748182818

At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit.