Senior Administrator

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Detailed job description and main responsibilities

See attached detailed job description and person specification

Staff benefits

• Onsite Gym and Classes
• Free Parking
• Pay Enhancements - 36% additional for Evenings (8pm onwards) and Saturdays and 72 % additional for Sundays and Bank holidays.
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts

Person specification

Education/Qualification

Essential criteria

• Level 3 Competency based qualification (NVQ/RSA) or equal demonstrable experience.
• GCSE Maths and English or equivalent.

Desirable criteria

• IT related qualification
• RSA/NVQ qualification.

Experience

Essential criteria

• Experience of line managing/supervising staff.
• Working effectively with word processing, Microsoft packages, spreadsheets and databases.
• RSA 2 minimum typing or equivalent
• Experience of organisational change management.

Desirable criteria

• A patient administration background
• Use of clinical EPR systems - Paris
• Use of office equipment e.g. scanners, etc.
• Knowledge of working within an NHS setting.

Knowledge

Essential criteria

• Knowledge of Performance and Data Quality.
• The rationale around appraisal and personal development.
• Importance of working as part of a team as well as using own initiative.
• Thorough understanding of the GDPR.

Desirable criteria

• Use of the Paris system
• Use of office equipment.
• Adaptable to new systems/process.

Skills and Abilities

Essential criteria

• Evidence of leadership skills.
• Ability to prioritise and plan conflicting and complex work demands.
• Outstanding communication skills.
• The ability to navigate IT systems including Excel, Word and Power point.
• Managing change in a positive manner.
• Experience of sickness absence management.

Desirable criteria

• Minute taking ability.
• Problem solving.
• Knowledge of working within the NHS.
• Knowledge of the EPR systems.

Important Information about working for GMMH:

All positions within the Trust are subject to satisfactory pre-employment checks, for further information on the checks required please visit the NHS Employers website www.nhsemployers.org

The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.

Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.

The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.

We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we'd love to hear from you.

Use of Artificial Intelligence (AI) when writing job applications

A candidate may utilise the help of AI when writing job application. The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one's achievements, success and challenges.

We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further.

Sponsorship

We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government's website - click here.

If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.

The Home Office introduces new changes from 22/07/2025 that impact the health and care sector, you may wish to familiarise with it here.

Do you have experience outside the NHS?

We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities.

We will consider relevant experience outside the NHS to calculate your salary on appointment. Please contact our Recruitment Team for more information.

**Please note, this vacancy may be closed at any time if sufficient applications have been received**

Employer certification / accreditation badges

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

• Job Description and Personal specification (PDF, 408.4KB)
• Important Candidate information (PDF, 2.5MB)