Program Manager - Contingent Workforce Management - London

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Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About The Team:
The Contingent Workforce Management team is responsible for TikTok's policy formulation and system construction related to contingent workforce worldwide, providing comprehensive contingent workforce solutions to help business compliance and efficient use of contingent workforce resources.

Responsibilities:
- Establish and enhance contingent workforce management systems, processes, policies, and procedures in collaboration with HR, Internal Controls, Procurement, Ethics, and Business teams to effectively oversee third-party workers, independent contractors, and outsourced staff;
- Conduct external and internal research to identify industry best practices and recommend optimized solutions for outsourcing models, ROI improvement, and management capability enhancement;
- Collaborate with local business units to standardize contingent workforce management processes and guidelines, including employee onboarding and offboarding, attendance tracking, payment processes, cost control, and budget management.

Qualifications

Minimum Qualifications:
- 5+ years of relevant work experience in contingent workforce program management;
- In-depth knowledge of contingent workforce management practices and personnel-related regulations;
- Strong experience in managing contingent workforce staff lifecycles, cost control, market research, and familiarity with local legal requirements.

Preferred Qualifications:
- Bachelor's degree in Business, Management, or a related field;
- Experience in both contingent workforce management vendor and client companies;
- Excellent communication and coordination skills.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.